Overview

Written in an informal, direct style for professionals without a training delivery background, THE NON-TRAINER'S GUIDE TO TRAINING examines specific techniques for handling situations that frequently arise in training, such as how to deal with poor listeners and challenging personalities. It provides ample, focused examples of techniques that a trainer can use to facilitate learning through participant involvement, strategies for training adult learners, presentation and listening skills, delivery methods, and group and team communication in training situations. Each topical category includes a section with plenty of references for those who seek additional information resources.

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9781482707373

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JOSE DELGADO-FIGUEROA, Ph.D., has spent over four decades teaching at all academic levels. He has also designed, developed and delivered both management and technical training at Control Data Corporation, Cray Research, Inc. and Carnegie Mellon University's Software Engineering Institute. He has authored computer-based education programs on diverse platforms for EMC Corporation, the Minnesota Educational Computing Consortium, Encyclopedia Britannica Educational Corporation, Procter & Gamble, 3M and the U.S. Department of Defense. Delgado-Figueroa is also an independent filmmaker and the author of Metaphor and Change: How Politicians Create Rhetorical Communities, as well as fiction in both English and Spanish.

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