Overview

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Author:   Sampsa Hyysalo (Aalto University, School of Art, Design and Architecture) ,  Torben Elgaard Jensen (Aalborg University, Denmark) ,  Nelly Oudshoorn (the University of Twente)
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.453kg
ISBN:  

9781138218772

ISBN 10:   1138218774
Pages:   340
Publication Date:   03 November 2016
Audience:   Professional and scholarly ,  College/higher education ,  Professional & Vocational ,  Postgraduate, Research & Scholarly
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

"1. Introduction to the New Production of Users Sampsa Hyysalo, Torben Elgaard Jensen and Nelly Oudshoorn Part 1: Rethinking and Extending Theoretical Approaches to the Production of Users in Innovation 2. Protecting the Right to Innovate: Our Innovation ‘Wetlands’ Andrew W. Torrance and Eric von Hippel 3. User Representation: A Journey Towards Conceptual Maturation Sampsa Hyysalo and Mikael Johnson 4. How User Assemblage Matters: Constructing Learning-by-Using in the Case of Wind Turbine Technology in Denmark 1973–1990. Kristian H. Nielsen Part 2: User-producer Engagements between Democratized Technology and Industrial Strategizing 5. Making Work Visible Lucy Suchman 6. Making Sense of User Involvement: Hopes, Fears and Pragmatics Torben Elgaard Jensen and Morten Krogh Petersen 7. Generification as a Strategy: How Software Producers Configure Products, Manage User Communities and Segment Markets Neil Pollock, Robin Williams and Luciana D’Adderio Part 3: Innovation Practices and User Communities 8. Innovation in Civil Society: The Socio-material Dynamics of a Community Innovation Stefan Verhaegh, Ellen van Oost, and Nelly Oudshoorn 9. User Communities as Multi-functional Spaces: Innovation, Collective Voice, Demand Articulation, Peer Informing and Professional Identity (and more) Hajar Mozaffar Part 4: Unwanted Innovation and Non-Users 10. ""We Walk Straight Past the Screens"": The Power of Non-users of a Hospital Information System Line Melby and Pieter Toussaint 11. Users, Non-users and ""Resistance"" to Pharmaceuticals Kate Weiner and Catherine Will 12. DIY Research in the Psychonaut Subculture: A Case of Unwanted User Innovation Johan Söderberg Afterword Trevor Pinch"

Reviews

A welcome addition to the reading list for any aspiring student of innovation and technology management who has a thirst for understanding the how users, like technology, are pervading services, products and business models. -Brendan Galbraith, Ulster University, Ireland

Author Information

Sampsa Hyysalo is an Associate Professor in co-design at the Aalto School of, Art, Design and Architecture and a Senior Researcher at the Aalto University School of Economics, Finland. Torben Elgaard Jensen is a Professor in Techno-Anthropology and Science & Technology Studies at Aalborg University-Copenhagen, Denmark. Nelly Oudshoorn is a Professor Emeritus of Technology Dynamics and Health Care at the University of Twente, the Netherlands.

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