The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Author:   Joseph A Michelli
Publisher:   McGraw-Hill Companies
ISBN:  

9781281333193


Pages:   284
Publication Date:   01 January 2008
Format:   Electronic book text
Availability:   Available To Order   Availability explained
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company


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Overview

Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the co

Full Product Details

Author:   Joseph A Michelli
Publisher:   McGraw-Hill Companies
Imprint:   McGraw-Hill Companies
ISBN:  

9781281333193


ISBN 10:   1281333190
Pages:   284
Publication Date:   01 January 2008
Audience:   General/trade ,  General
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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