The Modern Grievance Procedure in the United States

Author:   David Lewin ,  Richard Peterson
Publisher:   Bloomsbury Publishing Plc
ISBN:  

9780899301495


Pages:   301
Publication Date:   27 September 1988
Recommended Age:   From 7 to 17 years
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
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The Modern Grievance Procedure in the United States


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Overview

The result of a major research project funded by the National Science Foundation, this book focuses on unionized grievance procedures in four major industries: steel manufacturing, retail department stores, nonprofit hospitals, and local public schools. Authors David Lewin and Richard B. Peterson identify the determinants and measures of grievance procedure effectiveness and examine the consequences of grievance procedure usage at the individual level. Their work, the first comprehensive study of its kind ever published, serves not only to advance our knowledge of grievance procedure dynamics and outcomes, but also demonstrates the efficacy of behaviorally-oriented research into modern industrial relations.

Full Product Details

Author:   David Lewin ,  Richard Peterson
Publisher:   Bloomsbury Publishing Plc
Imprint:   Praeger Publishers Inc
Dimensions:   Width: 15.60cm , Height: 1.70cm , Length: 23.40cm
Weight:   0.603kg
ISBN:  

9780899301495


ISBN 10:   0899301495
Pages:   301
Publication Date:   27 September 1988
Recommended Age:   From 7 to 17 years
Audience:   College/higher education ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

The Grievance Procedure in Practice and Research: Review and Assessment The Study Design Grievance Procedure Effectiveness: Aggregate Analysis Grievance Procedure Effectiveness: Disaggregate Analysis Post-Grievance Settlement Behavior and Outcomes Conclusions and Implications Appendix 1: Mail Questionnaires Appendix 2: Interview Schedules

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Author Information

DAVID LEWIN is Professor of Business, Faculty Coordinator of the Ph.D. Program, and Director of the Industrial Relations Research Center, Columbia University. RICHARD B. PETERSON is Professor of Management and Organization, University of Washington.

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