Overview

Full Product Details

Author:   Michael Reddy
Publisher:   John Wiley & Sons Inc
Imprint:   John Wiley & Sons Inc
Dimensions:   Width: 13.50cm , Height: 0.80cm , Length: 21.80cm
Weight:   0.181kg
ISBN:  

9780901715708

ISBN 10:   0901715700
Pages:   146
Publication Date:   29 January 1987
Audience:   College/higher education ,  Professional and scholarly ,  Undergraduate ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Out of stock  

Table of Contents

"1. Counselling at Work. Section One: What Counselling Is and How It Works. 2. The Background to Counselling. 3. The Three Phases of Couselling. 4. ""Counsellors"" and ""Clients"". Section Two: The Skills of Counselling. 5. Active Listening 6. Respect 7. Genuineness. 8. Counsellor Qualities. 9. Techniques of Phase I. 10. Phase I Example. 11. What Phase II Does. 12. Second-Level Listening. 13. Other Skills of Phase II. 14. Cautions. 15. Phase II Example -- Connie. 16. Completing the Process. 17. The Skills of Phase III. 18. Phase III Example -- ""Redundancy Counselling"". Section Three: Counselling and the Organization. 19. The Context of Counselling. 20. Role Conflict in Counselling. 21. Counselling Services. Recommended Reading. Index."

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Author Information

Michael Reddy was a clinical psychologist with experience of training and supervising counsellors before becoming a management development and industrial consultant.

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