The Management of Consumer Credit: Theory and Practice
Author:   S. Finlay
Publisher:   Palgrave Macmillan
Edition:   2nd ed. 2010
ISBN:  

9780230238305


Pages:   259
Publication Date:   09 April 2010
Format:   Hardback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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The Management of Consumer Credit: Theory and Practice


Overview

This book explains how financial institutions, such as banks and finance houses, manage their portfolios of credit cards, loans, mortgages and other types of retail credit agreements. The second edition has been substantially updated, with new chapters on capital requirements, Basel II, scorecard and portfolio monitoring.

Full Product Details

Author:   S. Finlay
Publisher:   Palgrave Macmillan
Imprint:   Palgrave Macmillan
Edition:   2nd ed. 2010
Dimensions:   Width: 14.00cm , Height: 1.70cm , Length: 21.60cm
Weight:   0.480kg
ISBN:  

9780230238305


ISBN 10:   0230238300
Pages:   259
Publication Date:   09 April 2010
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Consumer Credit Management: An Introduction  Organizational Matters Marketing Predicting Consumer Behaviour  Customer Acquisition Customer Management Collections (Early Stage Delinquency) Debt Recovery (Late Stage Delinquency) Fraud Funding and Provision Capital Requirements Appendix A: Predictive Models of Consumer Behaviour Appendix B: Scorecard and Portfolio Monitoring Appendix C. US and UK Legislation Appendix D: Recommended Reading Bibliography Index

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Author Information

STEVEN FINLAY is an expert in consumer credit with more than fifteen years experience within the financial services industry, working with some of the world's leading financial services organizations. His research interests cover all aspects of consumer credit, forecasting and data mining. He is currently the Head of Analytics at HML Business Intelligence, UK. He is also a visiting research fellow within the Management Science Department, Lancaster University, UK.     

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