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Full Product Details

Author:   Pablo Cortés (University of Leicester)
Publisher:   Cambridge University Press
Imprint:   Cambridge University Press
Dimensions:   Width: 15.30cm , Height: 2.00cm , Length: 23.00cm
Weight:   0.480kg
ISBN:  

9781107437296

ISBN 10:   1107437296
Pages:   327
Publication Date:   06 December 2018
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Introduction; 1. Consumer redress – from public enforcement to alternative dispute resolution; 2. Upgrading from alternative to online dispute resolution; 3. Judicial redress for consumer disputes – the need for collaboration between courts and extrajudicial scheme; 4. Out of court consumer redress – the European law on ADR and the re-design of the ODR platform; 5. Consumer ADR in three radically different jurisdictions – Italy, Spain and the UK; 6. Pursuing global consensus on consumer redress – the UNCITRAL technical notes for online dispute resolution; 7. Voluntariness as the Achilles' heel of ADR – the case for incentives and mandatory redress schemes; 8. Dispute system design features of effective consumer redress models; Conclusion.

Reviews

'Dean Knight has made a marvellous contribution to our understanding of judicial review doctrine and he has provided us with an attractive normative framework for assessing that doctrine ... Whatever one's interests as a public lawyer, this book is a must-read.' Peter Cane, The Modern Law Review 'Dean Knight has made a marvellous contribution to our understanding of judicial review doctrine and he has provided us with an attractive normative framework for assessing that doctrine ... Whatever one's interests as a public lawyer, this book is a must-read.' Peter Cane, The Modern Law Review

Author Information

Pablo Cortés is Professor of Civil Justice at Leicester Law School. He has advised the European Commission during the drafting of legislation on consumer online dispute resolution (ODR) and alternative dispute resolution (ADR), and has been invited to write reports and to participate in expert meetings, inter alia, by the UN Commission on International Trade Law, the European Commission and the European Parliament. He serves on the advisory board of the ODR Civil Justice Council and the International Mediation Institute, and he has worked as a consultant for a number of organisations. He is Fellow of the European Law Institute and the National Centre for Technology and Dispute Resolution (University of Massachusetts), and in 2012 he was a Gould Research Fellow at Stanford University, California.

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