Overview

The Language of Work : examines how language is used in business and the workplace, looking at a range of situations and data: from meetings to informal negotiations, promotional letters to emails explores representations of work in advertising, career magazines and workplace talk looks at the way people in business interact through small talk, politeness, customer care and management-employee relationships is illustrated with lively examples taken from the real world and includes a full index of terms features a useful section on entering the world of work, exploring job adverts and texts that give advice on CV writing and developing 'transferable skills'.

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9780415307291

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Reviews

'An engaging and accessible book for anyone interested in developing an understanding of how to analyse written and spoken language in a variety of workplace situations. The text is not only informative but also offers the reader many practical applications.' -Shuna Marr, www.escalate.ac.uk ' ... it is engaging and accessible book for anyone interested in developing an understanding of how to analyse written and spoken language in a variety of workplace situations. The text is not only informative but also offers the reader many practical applications.' - ESCalate

Author Information

Almut Koester is a Lecturer in English Language at Birmingham University, UK.

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