Overview

This topic was first published (paper) in October 2003, as a catalyst for the knowledge management (KM) community to at least model if not define the KM community of practice. Some progress was made with defining a unified KM framework through subsequent workshops and presentations in 2004. A framework for KM continues to elude the community and relabeling a variety of methods, technologies and fields of practice as knowledge management confounds the issue. Some KM professionals cannot relate or identify their practice in KM forums or literature. Other professionals prefer to divorce themselves from KM altogether. Academia has difficulty defining KM curriculums and students have difficulty finding courses. Business executives are confused by the perceived chaos in the field. The previously published knowledge management framework has been revised to encompass a broader spectrum of activities and insights gained through continued discussion around this subject. The revised framework identifies three subdomains; one focused on people-to-people interactions, another on automating the application of knowledge and the third on content-in-context activities. The subdomains are, 1. Interaction-based Knowledge Management (IKM) 2. Artificial Intelligence (AI) 3. Content-in-Context Knowledge Management (CCKM). The three subdomains share eight disciplines and seven core competencies.

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