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Aileen Day, is one of Australia's leading practitioners in customer, employee, and human experience. With more than 25 years in successfully building trusted brands, Aileen now uses her skillsets to deliver impactful education and learning opportunities through writing, speaking and her advisory services to help everyday businesses become the trusted and value driven brands their customers and employees desire. Aileen believes that every business, market, and industry can benefit from implementing CEHX concepts. Otherwise, it would be like saying that leadership is only valuable for retailers and hospitality but not in the medical field. So, with that, Aileen refers to herself as industry agnostic, giving her the opportunity to help businesses in all industries do business better.

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