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OverviewGet the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you’ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers. Full Product DetailsAuthor: Steven JohnsonPublisher: John Wiley & Sons Inc Imprint: Sybex Inc.,U.S. Dimensions: Width: 18.80cm , Height: 1.30cm , Length: 23.40cm Weight: 0.417kg ISBN: 9780470126356ISBN 10: 0470126353 Pages: 240 Publication Date: 08 May 2007 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Out of stock  The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available. Table of ContentsReviewsAuthor InformationSteven Johnson, A+, i-Net+, and CWNP, is the managing editor for PrepLogic, a leading training provider focusing on IT certification preparation. As a consultant, he also concentrates on a variety of IT certifications, including Microsoft and Cisco. Tab Content 6Author Website:Countries AvailableAll regions |
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