Overview

With the management consulting industry facing unprecedented challenges there is a need for a comprehensive resource which provides an accessible guide to the key issues faced by the industry and clients. With contributions from a range of experts, this book offers detailed insights into the evolution of the industry and future trends, the sources of best practice, how to become an excellent client, the nature of the client-consultant relationship and consultancy in developing countries. Given its scope, it is a uniquely authoritative resource. Timothy Clarke, Professor of Organisational Behaviour, Durham Business School, University of Durham Now in its second edition, this unique and authoritative guide provides a description of the management consultancy profession worldwide, together with advice on how to choose and use its services effectively. With contributions from leading practitioners, the guide is essential reading for all purchasers of management consultancy services. Part One identifies the parameters and definitions of management consultancy. It presents overviews of the industry's origins and evolution, the present status of the leading multinational management consultancies and some of the global forces shaping the development of management consultancy. Part Two is devoted to ethics and best practice in management consultancy from a number of perspectives. Central to these discussions is the international development of the Certified Management Consultant (CMC) qualification. Part Three scrutinises the life of the client-consultant relationship, focusing on what clients can do to make the consultant's role effective and their working relationship productive. Part Four comprises snapshots by leading practitioners of thirteen key consultancy fields, ranging from strategy and marketing through change management and process re-engineering to the newer disciplines of information and knowledge management, m-commerce, ERP and e-business. Part Five consists of a general account of consulting in developing countries, followed by profiles of 26 country-by-country management consultancy markets. Primarily addressing users and potential clients and endorsed by ICMCI, FEACO and Zen-Noh-Ren, the Guide will also be of interest to professional consultants themselves, to students of consultancy in the burgeoning postgraduate programmes around the world and to all practitioners of consulting skills and competencies.

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9780749440794

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Barry Curnow is vice chairman of the ICMCI, past president of the British IMC and principal of Maresfield Curnow. He is the joint author of three books and numerous articles and teaches consulting at City University Business School. Jonathan Reuvid graduated in PPE at Oxford University, worked as an economist for the French national oil company, Total, and then in investment banking before taking up senior line and staff positions in industry including general management of a Fortune 500 multinational covering most Western European countries. Subsequently, Jonathan Reuvid engaged in joint venture development in China and a parallel career in business book publishing. He is author of or consultant editor for more than 30 Kogan Page titles.

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