The Insider's Guide to Culture Change: Creating a Workplace That Delivers, Grows, and Adapts

Author:   Siobhan McHale
Publisher:   HarperCollins Focus
ISBN:  

9781400214655


Pages:   208
Publication Date:   19 March 2020
Format:   Hardback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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The Insider's Guide to Culture Change: Creating a Workplace That Delivers, Grows, and Adapts


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Overview

From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider's Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change. Many leaders and managers struggle to get a handle on exactly what culture is and how pervasive its impact is throughout an organization. Some try to change the culture by publishing a statement of core values but soon find that, aside from some short-term lip service, no meaningful change happens. Others try to unify the culture around a set of shared goals that satisfy shareholders but find their efforts backfire as stressed employees throw their hands up because leadership just doesn't get it. Others implement expensive new IT systems to try to bring about change, only to find that employees find workarounds and soon go back to their old ways. Culture transformation expert Siobhan McHale defines culture simply as the following: It's how things work around here. McHale knows how simple yet overwhelming this definition can be for leaders, as she has devoted her entire career to culture transformation. She has worked across four continents, helping thousands of leaders create more agile and productive workplaces. She knows the work of culture transformation is never easy but also that when it's done correctly, it can turn any organization into a place where employees feel engaged in meaningful work and customers feel appreciated. The Insider's Guide to Culture Change walks readers through McHale's four-step process to culture transformation, including how to: Understand what corporate culture really is and how it impacts every aspect of the way your organization operates. Analyze where your culture is broken or not adding maximum value. Unlock the power of reframing roles within your company, to empower and engage your employees. Utilize proven methods and tools to break through deeply embedded patterns and change your company mindset. Keep the momentum going by consolidating gains and maintaining your foot on the change accelerator. With The Insider's Guide to Culture Change, watch your employees go from followers to change leaders who drive an agile culture that constantly outperforms.

Full Product Details

Author:   Siobhan McHale
Publisher:   HarperCollins Focus
Imprint:   HarperCollins Leadership
Dimensions:   Width: 15.70cm , Height: 2.00cm , Length: 23.60cm
Weight:   0.353kg
ISBN:  

9781400214655


ISBN 10:   1400214653
Pages:   208
Publication Date:   19 March 2020
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Reviews

'Culture is the operating system our companies run on. Those who ignore its tremendous power to drive business results do so at their peril. Siobhan McHale's book is an indispens - able guide to making culture work for you rather than against you, and her four-step model to culture change is a vital tool for anyone seeking to make change happen at work.' --AGA BAJER, culture strategist, author, and CultureLab podcast creator 'Much wise advice and vital information from a master of organizational culture change.' -- RICHARD BARRETT , founder of the Barrett Values Centre and the Academy for the Advancement of Human Values 'Culture is often regarded as a mystery. Yet this Pandora's box of myths and fallacies is critical to business performance. Through the expert eyes of Siobhan McHale we clearly see how culture uniquely contributes to performance on every level. Whether you are a startup or an established international enterprise, you cannot afford to ignore this better, faster, easier way to enduring success.' --RICHARD HAMES, writer, futurist, and Executive Director of the Centre for the Future 'Siobhan's methods will be transformational to unlocking culture change efforts across the world. This is a highly practical methodology from someone who has actually been through the process from the inside.' -- CAROLYN TAYLOR, global culture change pioneer and author of bestselling Walking the Talk: Building a Culture for Success 'If you are a leader who wants to build an enduring company where people go to work, are happy, and deliver exceptional results, read this book. It is filled with Siobhan McHale's 'insider' case studies and her groundbreaking four-step approach to culture change.' --GARRY RIDGE, Chief Executive Officer, WD-40 Company


Author Information

Siobhan McHale has worked across four continents, helping thousands of leaders to create more agile and productive workplaces. She also has been on the inside as the executive in charge of culture change in a series of large, multinational organizations. One of these inside jobs was a radical seven-year change initiative at Australia and New Zealand Banking Group Limited (ANZ) that transformed it from the lowest-performing bank in the country into one of the highest-performing and most admired banks in the world. Professor John Kotter used her work with ANZ as a Harvard Business School case study designed to teach MBA students about managing change.

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