The Indispensable Health Care Manager: Success Strategies for a Changing Environment
Author:   Wendy Leebov ,  Gail Scott
Publisher:   John Wiley & Sons Inc
ISBN:  

9780787961015


Pages:   288
Publication Date:   21 March 2002
Format:   Hardback
Availability:   Out of stock   Availability explained


Our Price $179.52 Quantity:  
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The Indispensable Health Care Manager: Success Strategies for a Changing Environment


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Full Product Details

Author:   Wendy Leebov ,  Gail Scott
Publisher:   John Wiley & Sons Inc
Imprint:   Jossey-Bass Inc.,U.S.
Dimensions:   Width: 18.50cm , Height: 2.50cm , Length: 24.00cm
Weight:   0.621kg
ISBN:  

9780787961015


ISBN 10:   0787961019
Pages:   288
Publication Date:   21 March 2002
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Out of Stock Indefinitely
Availability:   Out of stock   Availability explained

Table of Contents

Preface; Acknowledgments; The Authors; 1 Beyond the Willing-and-Able Manager; 2 From Provider Orientation to Customer Obsession; 3 From Silo Thinking to Organizational Perspective; 4 From Directing to Coaching; 5 From Status Quo to Courage, Risk, and Change; 6 From Busyness to Results; 7 From Telling to Facilitating Dialogue; 8 From Protecting Turf to Building Relationships.9 From Function Manager to Business Leader; 10 From Employee-as-Expendable to Employee-as-Precious; 11 From Pressure and Overwork to Balance and Perspective; 12 Becoming the Indispensable, Gratified Manager; References; Index.

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Author Information

Wendy Leebov is vice president, human resources, for Albert Einstein Healthcare Network in Philadelphia and founder and former president of The Einstein Consulting Group. Gail Scott, educator and consultant, is president of Gail Scott & Associates, an international training and organizational development practice.

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