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9798200621934

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Reviews

"""The Inclusion Dividend is a journey that takes us beyond the fatigued word diversity. Looking at the importance of inclusiveness, higher levels of engagement, and understanding our biases is crucial to talent management overall. Kaplan and Donovan continue to provide offer a refreshing view on lessons learned from some of the best in the global business world."" -- ""Nancy J. Di Dia, CEO and president of Di Dia Diversity Consulting Group, LLC"" ""The Inclusion Dividend is the diversity and inclusion conversation of tomorrow we should be having with our business leaders today. This is a book to be shared with the entire organization."" -- ""Kate Vernon, director of strategy and communications, Community Business"" ""An insightful read. The Inclusion Dividend sheds light on core concepts for understanding diversity and inclusion dynamics and provides strategies for organizations to realize inclusion's full impact on the bottom line."" -- ""Edith Hunt, chief diversity officer, Goldman Sachs"" ""Diversity, like corporate social responsibility, is one of those buzz concepts that managers love to promote, despite not knowing how it fits into a company's strategic vision. Here, consultants Kaplan and Donovan provide a textbook approach to the 'diversity and inclusion' (D&I) topic, down to key takeaways and discussion exercises. The book opens by making the business case for inclusion, moves onto the psychological underpinning of bias and its effects on business, and finishes with two practical chapters on 'change strategies.' Real world examples, like the fact that Facebook only recently added a female executive to its board or H&M's misguided use of 'all blond mannequins in its Thirty-Fourth Street store and all brunettes in its Harlem store, ' enrich the arguments...it's rare to find a business book that so soundly hits the zeitgeist while also capably applying the best social sciences research to an important topic."" -- ""Publishers Weekly"" ""Kaplan and Donovan help remove the veil of mystery that shrouds inclusion. It provides a much-needed narrative for organizations to rethink and reposition their journey toward ingraining sustainable diversity and closing the intent-impact inclusion chasm--the end goal being the holy grail of pure meritocracy for all."" -- ""Nia Joynson-Romanzina, head global diversity & inclusion, Swiss Reinsurance Company"""

Author Information

Mark Kaplan was the CEO of MGK Consulting before becoming a principal for the Dagoba Group, a New England-based organization development and training firm that specializes in leadership development, diversity, and inclusion. He has worked on five continents, in many environments, and with all levels of management. Mark has been published in leading diversity publications, has been a guest speaker at global D&I focused conferences, and is often quoted in international business publications. Mason Donovan was managing director of Client Solution Sales for Personified, a human capital consulting firm, before becoming a principal for the Dagoba Group, a New England-based organization development and training firm that specializes in leadership and sales development, diversity and inclusion. He has held progressively responsible sales and marketing positions for over fifteen years. Mason holds a long list of sales achievement awards for direct sales and sales management. He has consulted with the majority of Fortune 500 companies and has a special interest in start-up sales strategy. Mason is the author of Driven: A Manager's Field Guide to Sales Team Optimization, has been a speaker and panelist on a wide range of topics, and is often interviewed for sales team strategy. Lloyd James (a.k.a. Sean Pratt) has been a working professional actor in theater, film, television, and voice-overs for more than thirty years. He has narrated over one thousand audiobooks and won numerous Earphones Awards and nominations for the Audie Award and the Voice Arts Award. He holds a BFA degree in acting from Santa Fe University, New Mexico.

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