Overview

Your People Are The Most Important Asset The people in your company will ultimately determine the success or failure of your business When a problem call is made, the customer support representative becomes the customer's primary service provider. From that time on, that staff member becomes the Company for that customer - that customer will judge the value of doing business with you by the experience they have with that customer support representative. So that Human is the core in the development of a business. How To Build Your Staffs? This book will show you how. This book distils into ten practical lessons the knowledge he has gained during fifteen years leading marketing teams at Global Top 50 brands and, more recently, guiding start-ups in accelerator programs. These lessons are vital for anyone starting their own business. Discover how to define yourself, your market, connect with ideal customers and ensure you have a happy, productive team-all aspects critical to sustained long-term growth. If you want to quit relying on hope and tap into a source of certainty, this is for you. Buy this book now.

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