Overview

A comprehensive review of the current state of research and use of task analysis for Human-Computer Interaction (HCI). Divided into five sections - each prefaced with a rationale and brief summary of its chapters - this volume presents contemporary thinking about task analysis together with a representative set of methods. Part I opens with seven chapters that form a book-within-a-book and introduce most of the main concepts, methods, and techniques discussed in more detail in later sections. Chapter one establishes the case for task analysis being at the heart of virtually all HCI activities. Both theoretical and practical, the chapter extends the very definition of the task concept, relating it to the achievement of work that satisfies goals. Newcomers to the field should benefit from a well-established, undergraduate, orientated exercise in chapter two that instills some of the basic premises of the book. Subsequent sections offer an IT industry perspective including chapters on E-commerce and the web, a human cognitive perspective, computing perspectives, and lastly a section on the future of task analysis.

Full Product Details

Author:   Dan Diaper (Bournemouth University) ,  Neville Stanton (University of Southampton, Highfield, Southampton, UK)
Publisher:   Taylor & Francis Inc
Imprint:   Lawrence Erlbaum Associates Inc
Dimensions:   Width: 17.80cm , Height: 3.60cm , Length: 25.40cm
Weight:   1.179kg
ISBN:  

9780805844337

ISBN 10:   0805844333
Pages:   568
Publication Date:   03 September 2003
Audience:   Professional and scholarly ,  Professional and scholarly ,  Professional & Vocational ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Awaiting stock  

Table of Contents

Contents: Preface. Part I: Foundations. D. Diaper, Understanding Task Analysis for Human-Computer Interaction. S. Greenberg, Working Through Task-Centered System Design. J. Annett, Hierarchical Task Analysis. D. Kieras, GOMS Models for Task Analysis. K. Go, J.M. Carroll, Scenario-Based Task Analysis. Q. Limbourg, J. Vanderdonckt, Comparing Task Models for User Interface Design. G.C. van der Veer, M. van Welie, DUTCH: Designing for Users and Tasks From Concepts to Handles. Part II: IT Industry Perspectives. J. Coronado, B. Casey, A Multicultural Approach to Task Analysis: Capturing User Requirements for a Global Software Application. H. Degen, S. Pedell, The JIET Design Process for e-Business Applications. R. Spencer, S. Clarke, User-System Interaction Scripts. J. Arnowitz, Task Layer Maps: A Task Analysis Technique for the Rest of Us. T. van Dyk, K. Renaud, Task Analysis for e-Commerce and the Web. P. Windsor, Using Task Data in Designing the Swanwick Air Traffic Control Centre. Part III: Human Perspectives. F. Spillers, Task Analysis Through Cognitive Archeology. J. May, P.J. Barnard, Cognitive Task Analysis in Interacting Cognitive Subsystems. B.L.W. Wong, Critical Decision Method Data Analysis. T.C. Ormerod, A. Shepherd, Using Task Analysis for Information Requirements Specification: The Sub-Goal Template (SGT) Method. C. Baber, N.A. Stanton, Task Analysis for Error Identification. A. Dix, D. Ramduny-Ellis, J. Wilkinson, Trigger Analysis: Understanding Broken Tasks. W. Cockayne, R.P. Darken, The Application of Human Ability Requirements to Virtual Environment Interface Design and Evaluation. P. Turner, T. McEwan, Activity Theory: Another Perspective on Task Analysis. Part IV: Computing Perspectives. S. Balbo, N. Ozkan, C. Paris, Choosing the Right Task-Modeling Notation: A Taxonomy. C. Paris, S. Lu, K. Vander Linden, Environments for the Construction and Use of Task Models. F. Paternò, ConcurTaskTrees: An Engineered Notation for Task Models. M. Abed, D. Tabary, C. Kolski, Using Formal Specification Techniques for the Modeling of Tasks and the Generation of Human-Computer User Interface Specifications. J-C. Tarby, One Goal, Many Tasks, Many Devices: From Abstract User Task Specification to User Interfaces. C. Scogings, C. Phillips, Linking Task and Dialogue Modeling: Toward an Integrated Software Engineering Method. Part V: Today and Tomorrow. N.A. Stanton, The Psychology of Task Analysis Today. J. Karat, C-M. Karat, J. Vergo, Experiences People Value: The New Frontier for Task Analysis. D. Diaper, N.A. Stanton, Wishing on a sTAr: The Future of Task Analysis.

Reviews

The Handbook...provides a through, up-to-date perspective of task analysis applied to human-computer interaction. The handbook is well-organized....it provides a great place for novices to start, is an excellent source for reminders, and is a good review for the more seasoned expert. -Ergonomics in Design This volume clearly demonstrates that a huge amount of intriguing new findings exists, allowing deeper insight in to the development of face processing. The book offers a broad overview of the process of development, from the nature of newborns' face processing to the modes of face processing in young children. The book encourages future lines of research on the multidimensional character of faces....For people working in this specific field the handbook undoubtedly will be valuable. -American Journal of Psychology

"""The Handbook...provides a through, up-to-date perspective of task analysis applied to human-computer interaction. The handbook is well-organized....it provides a great place for novices to start, is an excellent source for reminders, and is a good review for the more seasoned expert."" —Ergonomics in Design ""This volume clearly demonstrates that a huge amount of intriguing new findings exists, allowing deeper insight in to the development of face processing. The book offers a broad overview of the process of development, from the nature of newborns' face processing to the modes of face processing in young children. The book encourages future lines of research on the multidimensional character of faces....For people working in this specific field the handbook undoubtedly will be valuable."" —American Journal of Psychology"

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