The Handbook of Global Outsourcing and Offshoring

Author:   Ilan Oshri ,  Julia Kotlarsky ,  Leslie P. Willcocks
Publisher:   Springer International Publishing AG
Edition:   4th ed. 2023
ISBN:  

9783031120336


Pages:   310
Publication Date:   11 November 2022
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
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The Handbook of Global Outsourcing and Offshoring


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Author:   Ilan Oshri ,  Julia Kotlarsky ,  Leslie P. Willcocks
Publisher:   Springer International Publishing AG
Imprint:   Palgrave Macmillan
Edition:   4th ed. 2023
Weight:   0.670kg
ISBN:  

9783031120336


ISBN 10:   3031120337
Pages:   310
Publication Date:   11 November 2022
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Part I: Making a Sourcing Decision   1               Overview of the Global Sourcing Marketplace   2               Sourcing Models   3               Country Attractiveness for Sourcing   4.              The Attractiveness of Western Countries for Outsourcing Services and Backsourcing   Part II: Building Sourcing Competencies   5              Supplier Configurations and Capabilities   6               Supplier Selection, Retained Management Capabilities, and Legal Issues   7               Leveraging Knowledge and Expertise   Part III: Managing Sourcing Relationships   8              The IT Outsourcing Life Cycle and the Transition Phase   9            Governance of Outsourcing Relationships   10            Managing Globally Distributed Teams   11            Captive and shared service centres   12            Innovation Through Outsourcing   13           Sourcing at the age of Intelligent Automation     

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Author Information

Ilan Oshri is the Director of the Centre of Digital Enterprise and a Professor of Information Systems at the University of Auckland Business School, New Zealand. Ilan’s research interests revolve around sourcing, digital, work and innovation in business services. Ilan’s work was published in numerous journals including MIS Quarterly, Journal of MIS, Journal of the Association of Information Systems, Journal of Strategic Information Systems, Journal of Information Technology, The Wall Street Journal and others. Ilan has published 22 books and dozens of industry reports and teaching cases on global sourcing, digital transformations and emerging technologies. He is the co-founder and President of the Association for Information Systems (AIS) Special Interest Group on Advances in Sourcing and the European and Chinese Global Sourcing Workshop. Ilan is currently serving as Senior Editor for the Journal of Information Technology.   Julia Kotlarsky is a Professor of Information Systems at the University of Auckland Business School, New Zealand. She holds a PhD from Rotterdam School of Management, Erasmus University (Netherlands). Julia’s research interests revolve around technology sourcing and digital innovation in knowledge-intensive business services, digital sustainability and more recently, studying interface between artificial intelligence technologies and humans, focusing on data issues and digital transformation. Julia has published 17 books and has written extensively about these topics in both managerial and academic journals including MIS Quarterly, Journal of MIS, Journal of Strategic Information Systems, Journal of Information Technology and Wall Street Journal.  Julia is the co-founder of the Association for Information Systems (AIS) Special Interest Group on Advances in Sourcing and the European and Chinese Global Sourcing Workshop.  She serves as a Senior Editor for the Journal of Information Technology and Associate Editor for Journal of AIS and European Journal of Information Systems.    Leslie P. Willcocks has a global reputation for his work in robotic process automation, AI, cognitive automation  and the future of work, digital innovation,  outsourcing, global management strategy, organizational change, IT management, and managing digital business. He is professor emeritus at the LSE, and associate Fellow of Green Templeton College, Oxford. He is co-author of 71 books on these subjects, and has published over 240 refereed papers in journals such as  Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly, Journal of Management Studies. His work appears in major media outlets such as Forbes magazine, HBR Online. He keynotes regularly at  international conferences, has delivered executive programmes globally for some 25 years and has been retained as adviser and expert witness by major  corporations and government institutions in the UK, USA, Europe   and Australia. Recent books include Becoming Strategic With Robotic Process Automation (2019), Global Business: Strategy in Context (2021) Global Business: Management (2021) (all available from www.sbpublishing.org).  Also Advancing  Information Systems Theories (2021, Palgrave Macmillan).  

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