The Great Unheard at Work: Understanding Voice and Silence in Organisations
Author:   Mark Cole ,  John Higgins
Publisher:   Taylor & Francis Ltd
ISBN:  

9781032284026


Pages:   236
Publication Date:   17 April 2023
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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The Great Unheard at Work: Understanding Voice and Silence in Organisations


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Author:   Mark Cole ,  John Higgins
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.360kg
ISBN:  

9781032284026


ISBN 10:   1032284021
Pages:   236
Publication Date:   17 April 2023
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Part I. Seven shades of workplace silence 1. An introduction to the seven shades of silence 2. The seven shades of silence in action Part II. Creating and sustaining climates of silence and voice 3. On silence 4. The meaning of silence 5. Silence as ritual 6. Self-silencing 7. Silence at work 8. Silence is a password 9. Lessons for corporate life (on sustaining climates of silence and voice) 10. Silence descends Part III. Thirty-five voices… and beyond 11. Thirty-five voices 12. Some notes on method and practical application Part IV. Dialogue retethered 13. Putting dialogue to work

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Author Information

Mark Cole has over 30 years’ experience working on development in organisations. His book, Radical Organisation Development, was published by Routledge in 2020. More recently, he co-authored with John Higgins Leadership Unravelled: The Faulty Thinking Behind Modern Management (Routledge, 2022). John Higgins is an independent researcher, tutor, and coach specialising in how people use and abuse power throughout the workplace and society. He is widely published and has written extensively alongside the faculty and students of the Ashridge Doctorate and Masters in Organisational Change.

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