Overview

Outsourcing continues to be viewed overall as significant in the realization of business goals and strategies although there are many who are currently in existing outsourcing arrangements that are failing to deliver the benefits expected. This book explores from a client perspective, those aspects of outsourcing that are often overlooked or undervalued and yet are critical in terms of delivering the required value throughout the term of the contract. This book leads the reader on a discovery of the outsourcing landscape and focus on outsourcing opportunities. Companies who are currently outsourcing or want to take advantage of this strategy would benefit from knowing the history of outsourcing. Technical Support Outsourcing Services - Can Your Company Benefit? - Many companies can benefit from outsourcing their technical support services. But how do you know if your company is one of them? Here are some questions you can ask yourself to see if outsourcing can benefit you and what to look for in an outsource company. Business Process Outsourcing - Is it Good or Not? - You would have heard many companies outsourced their customer support, technical support, help desk, email support, chat support, data entry job to an outsourced nation. Flexible Outsourcing with A Strategic Revit Partner - Production support through offshoring is fast becoming the norm, rather than the exception, in the Western construction industry. This is especially so for Revit outsourcing. Offshore drafting with Revit and offshore Revit modelling provide a host of benefits for construction firms looking to effectively build a thriving business practice. Why and When Should You Outsource - A Detailed Analysis - Figuring out what to outsource and what to keep in-house is not an easy job, given the global scenario of cut-throat competition, and decreasing margins. In order to maintain and expand their market shares, businesses are increasingly gravitating towards outsourcing as the panacea. Expectations are riding high. On the other hand, Indian freelancers sitting in their remote offices seem determined to claim their place under the sun, delivering cost-effective quality solutions in time. Poor Communication - A Leading Cause for Failure in Outsourcing - Learn how miscommunication with your customers can sabotage your small business sales. Outsourcing has become the latest buzz in the world of internet marketing nowadays. Aside from niche websites, teleseminars, etc., outsourcing is not a really new idea. Figuring out what to outsource and what to keep in-house is not an easy job, given the global scenario of cut-throat competition, and decreasing margins. In order to maintain and expand their market shares, businesses are increasingly gravitating towards outsourcing as the panacea. This book is the definitive guide to outsourcing the external services market for business advantage.

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