Overview

An essential book about challenges, decisions and delivering outstanding outcomes. This is a guide for decision-makers in health and social care who wish to make good decisions consistently and without stress. It provides deeply researched and validated foundations in approaching challenging decisions. Readers will develop the key skills in making and executing challenging decisions together with techniques to communicate effectively and without anxiety. The experience of the author has developed a clear understanding of the extreme demands of front-line decision-makers. He has written this book to share the insights he has gained. The book covers wisdom and knowledge stretching from 5000BC to the present. It includes work from eminent minds, ranging from Aristotle to Kahneman and many more. The wide array of knowledge has been synthesised into a simple and clear model for decision-makers with all the necessary tools and techniques provided. Skilled decision-makers are the most valued members of any organisation. They generate productivity, profitability, staff contentment, and most importantly outstanding outcomes for their clients and service users. This book is the perfect guide to achieve these goals.

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9781036957025

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