Overview
In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace. How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes, and change. In this book, you'll discover a five-step process for empathetic, productive communication. Through real-world case studies, proven tools, and actionable strategies, The Emotional Intelligence Advantage demonstrates how you can address conflict and facilitate change seamlessly. ● Embrace workplace challenges and focus on what you can control. ● Process emotions and effectively shift from defensiveness to solutions. ● Recognize your impact on others and build team resilience and emotional alignment. ● Ask the right questions to unify stakeholders and achieve shared goals. ● Apply strategies that drive progress, spark organizational transformation, and deliver lasting results.
Full Product Details
Author: Amy Jacobson ,
Corinne Davies
Publisher: Ascent Audio
Imprint: Ascent Audio
Edition: Unabridged edition
ISBN: 9798228679276
Publication Date: 19 August 2025
Audience:
General/trade
,
General
Format: Audio
Publisher's Status: Active
Availability: In Print
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Author Information
Amy Jacobson is a specialist in emotional intelligence and human behavior in the workplace. Over two decades, Amy has developed a reputation of tough love and infectious energy for driving ownership, boosting performance, and transforming workplace cultures through EI-focused initiatives. Corinne Davies is a classically trained actress based in Los Angeles. Originally from Australia, Corinne has worked extensively in all areas of voice-over and on stage and screen. A highly skilled narrator, Corinne is building an impressive portfolio across many genres. Specializing in an array of accents and dialects, Corinne often narrates entire books in accents other than her own. She loves delving into a story and bringing the world and the characters to life. Her range spans the poetic, wordy, and lyrically complex to the dramatic and suspenseful to the romantic and warm to the lighthearted and comedic. Her recent credits include The War Widow by Tara Moss. She holds a BA in acting from the prestigious National Institute of Dramatic Art (NIDA) located in Sydney, Australia.
