Overview

If you're a new or experienced designer of conversational voice first experiences, this handy reference provides actionable answers to key aspects of eyes-busy, hands-busy, voice-only user interfaces. Designed as a companion to books about conversational voice design, this guide includes important details regarding eyes-free, hands-free, voice-only interfaces delivered by Amazon Echo, Google Nest, and a variety of in-car experiences. Authors Ahmed Bouzid and Weiye Ma provide far-field voice best practices and recommendations in a manner similar to The Elements of Style, the popular American English writing style guide. Like that book, The Elements of Voice First Style provides direct, succinct explanations that focus on the essence of each topic. You'll find answers quickly without having to spend time searching through other sources. With this guide, you'll be able to: craft just the right language to enable your voicebot to effectively communicate with humans; create conversational voice interfaces that are robust enough to handle errors and failures; design highly usable conversational voice interfaces by paying attention to small details that can make or break the experience; and build a design for a voice-only smart speaker that doesn't require customers to use their eyes or hands.

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Weiye Ma obtained her PhD in speech processing and recognition from Katholieke Universiteit Leuven (Belgium) and has been practicing professionally in the speech recognition, speech synthesis, and human language technology fields for more than twenty years. She is currently lead speech scientist at the MITRE Corporation. Tim Lounibos is a longtime film/TV actor whose credits include Star Trek: The Next Generation, JAG, The West Wing, Bosch, and NCIS. Tim's voice has been described as rich, soothing, expressive, gritty, and honest. He loves bringing conflicted heroes, misunderstood characters, wise elders, and sinister antagonists to life. His favorite genres include fantasy/sci-fi, crime, mystery/thriller, YA, horror, self-help, and biography. When not acting, Tim enjoys playing board games, solving escape rooms, and laughing and hanging with family and friends.

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