Overview

This book contains 13 carefully revised and selected papers from the 6th Workshop on Global Sourcing, held in Courchevel, France, during March 12-15, 2012. They have been selected from 46 submissions and represent both client and supplier perspectives on sourcing of global services. This volume is intended for use by students, academics, and practitioners interested in the outsourcing and offshoring of information technology and business processes. It offers a review of the key topics in outsourcing and offshoring, populated with practical frameworks that serve as a tool-kit for students and managers. The topics discussed combine theoretical and practical insights, and they are extensively illustrated by case studies from client and vendor organizations. Last but not least, the book examines current and future trends in outsourcing and offshoring, paying particular attention to the centrality of innovation in sourcing arragements, and how innovation can be realized in outsourcing.

Full Product Details

Author:   Julia Kotlarsky ,  Ilan Oshri ,  Leslie P. Willcocks
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Edition:   2012 ed.
Volume:   130
Dimensions:   Width: 15.50cm , Height: 1.30cm , Length: 23.50cm
Weight:   0.454kg
ISBN:  

9783642339196

ISBN 10:   3642339190
Pages:   235
Publication Date:   18 September 2012
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Manufactured on demand  
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Analyzing Client Dependence in Dyadic IS Outsourcing Relationships.- How Do Planned and Actual Interaction Structures Differ in Global Outsourcing Arrangements?.- Asset Transfer in IT Outsourcing: Divesting Commodities or Inviting Investment?.- Measuring the Relative Efficiency of Global Delivery Models in IT Outsourcing.- Understanding Innovation in Outsourcing Services.- Shifting Sand: Organizational Identity, Partnership and IT Outsourcing.- Learning Software-Maintenance Tasks in the Transition Phase of Offshore Outsourcing Projects: Two Learning-Theoretical Perspectives.- Understanding Resistance in IT Outsourcing: A Service Provider Perspective.- Cloud Sourcing: Implications for Managing the IT Function.- Coordination as a Service to Enable Agile Business Networks.- Seeking Opaque Indifference in Offshore BPO.- Exploring Failures at the Team Level in Offshore-Outsourced Software Development Projects.- Global Sourcing of Information Systems Development - Explaining Project Outcomes Based on Social, Cultural, and Asset-Related Characteristics.

Reviews

Author Information

Tab Content 6

Author Website:  

Customer Reviews

Recent Reviews

No review item found!

Add your own review!

Countries Available

All regions