Overview

This practical self-study book outlines a step-by-step approach to prevent, diagnose, and manage a challenging patient. Few physicians know the basic techniques of how to handle the difficult patient. This practical self-study book outlines a step-by-step approach to prevent, diagnose, and manage a challenging patient. Your constant reference to the problem patient. Features: 4 sections, 21 chapters, 95 pages. Each chapter includes Objectives, Introduction, Key Concepts, Additional Resources, and Take Home Pointers. Techniques to save time with your patients. Concepts to better communicate with patients. Approaches to avoid malpractice lawsuits. Useful to physicians and practitioners.

Full Product Details

Author:   Edward E. Bartlett
Publisher:   Data Trace Publishing Company
Imprint:   Data Trace Publishing Company
ISBN:  

9781574000979

ISBN 10:   1574000977
Pages:   110
Publication Date:   30 June 2004
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

I. Introduction Chapter 1: Introduction Chapter 2: The Science of Emotions II. Prevention Chapter 3: Communicating with the Patient Chapter 4: Practice Management and Office Staff Chapter 5: The Physician's Negative Emotions III. Diagnosis Chapter 6: The Diagnosis of Difficult Behavior Chapter 7: Ruling Out Organic Causes IV. Management Chapter 8: Management Techniques: Overview Chapter 9: The Talkative Patient Chapter 10: The Non-Compliant Patient Chapter 11: The Angry Patient Chapter 12: The Demanding, Complaining, Manipulative Patient Chapter 13: The Patient with Multiple, Vague Symptoms Chapter 14: The Patient from a Different Culture Chapter 15: The Managed Care Patient Chapter 16: The Patient who Abuses Alcohol or Drugs Chapter 17: Sharing Bad News Chapter 18: The Patient with an Adverse Outcomes Chapter 19: The Terminally-Ill Patient Chapter 20: Ending the Doctor-Patient Relationship Chapter 21: Success Stories

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Author Information

Edward E. Bartlett, PhD is a risk management consultant in Rockville, Maryland.

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