Overview

Full Product Details

9781959029236

Table of Contents

Reviews

""Bravo! Finally, a comprehensive look at how to establish, scale, and mature DesignOps, no matter your org shape."" --Dominique Ward, Former head of Design Operations, Atlassian ""Calhoun and Posman provide clear and comprehensive guidance for building a DesignOps program, which, in turn, enables design and research to be their most effective."" --Peter Merholz, Independent consultant and co-author of Org Design for Design Orgs: Building and Managing In-House Design Teams ""Everyone needs this book--how is it possible we've not had anything like this until now?"" --Patrizia Bertini, DesignOps strategist and leader ""This is the blueprint for growing small orgs into large ones and transforming them into design powerhouses."" --Chris Risdon, Co-author of Orchestrating Experiences and senior staff designer, AI at eBay

"""Bravo! Finally, a comprehensive look at how to establish, scale, and mature DesignOps, no matter your org shape."" --Dominique Ward, Former head of Design Operations, Atlassian ""Calhoun and Posman provide clear and comprehensive guidance for building a DesignOps program, which, in turn, enables design and research to be their most effective."" --Peter Merholz, Independent consultant and co-author of Org Design for Design Orgs: Building and Managing In-House Design Teams ""Everyone needs this book--how is it possible we've not had anything like this until now?"" --Patrizia Bertini, DesignOps strategist and leader ""This is the blueprint for growing small orgs into large ones and transforming them into design powerhouses."" --Chris Risdon, Co-author of Orchestrating Experiences and senior staff designer, AI at eBay"

Author Information

Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce's global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps. John Calhoun is a designer, writer, and operations leader living in the San Francisco Bay Area. John is currently a leader of Salesforce's Design Operations team, which builds the platform for delivering best-in-class product design solutions and experiences at scale. Previously, John was a producer and game designer for Electronic Arts, with 17 years of experience developing video games and adjacent media. Cultivating a culture of great design through the principles of confidence, clarity, and partnership is what drew John to DesignOps; enabling teams to do great work (and live great lives) will keep him in DesignOps for years to come. John is a frequent speaker on product design and operations topics, and he can be found hiking the open spaces of California and playing bass in his spare time.

Tab Content 6

Countries Available