Overview

"Welcome to the harsh reality of customer behavior. We all live by the golden rule ""The Customer is Always Right"" but the truth is, they are not. In this book we breakdown the customer from the rudest to the kindest. We also talk about those ugly, defamitory reviews and the effect they have on business and how the bond between the customer and the staff is broken. Its time we show the customer that they are NOT always right. They are an A**hole!"

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9781796060348

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E.V Rose is an Entrepreneur with 20 years of experience in customer service. She has encountered many people in her time and she now want's to share her experiences with the world. In 2017 she open a Tearoom, and during this time she saw how much the customer has changed. It was an eye opening experience so she decided to share her crazy, shocking experiences with hope that it will change the way we treat others.

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