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9780071843775

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F. Robert Jacobs, Ph.D., is the Chase Faculty Fellow and Professor of Operations Management at the Kelley School of Business, Indiana University. He is coauthor of three OM textbooks: Operations and Supply Management: The Core (3rd edition 2012), Operations and Supply Management (14th edition 2013) and Manufacturing Planning and Control Systems for Supply Chain Management (6th edition 2010). Dr. Jacobs has served on APICS Board of Directors. Greg DeYong, Ph.D., is an assistant professor of OM at Southern Illinois University in Carbondale, IL. He has published research articles in the European Journal of Operational Research and Production and Inventory Management Journal. Dr. DeYong is a member of APICS, the Decision Sciences Institute, and INFORMS (The Institute for Operations Research and the Management Sciences).

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