Overview

Take Your Workplace Communication Skills to the Next Level, and Manage Difficult Conversations With Ease! You've been there-the weight of an unsaid word in a meeting, the uneasy pause before bringing up a tricky topic, and the heart racing as you prepare for a conversation you wish you could avoid. Managing conversations might seem difficult, but it shapes the way your team works and grows together. But what if you could step into those talks with a clear mind, genuine empathy, and the tools to tackle even the toughest topics with confidence? The Courage to Connect walks you through real stories and practical strategies that help you overcome hesitation, understand different perspectives, and turn difficult conversations into opportunities for stronger relationships and greater clarity. Inside, you'll discover ways to: Build emotional intelligence that keeps you steady when emotions run high. Create a safe space where every voice feels valued. Use simple frameworks to prepare, engage, and follow through on challenging discussions with confidence. Break down communication barriers across cultures, generations, and remote teams. Rebuild trust, even when it's been damaged, and keep your team moving forward together. The author will equip you with the perfect tools to adapt each approach to tough conversations. With more than a decade of experience leading diverse teams, she will help you develop your most effective communication skills, enabling you to remain calm under pressure.

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