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OverviewOriginally published in 1967 and the result of extensive interviews and case studies, this book examines the implications of technical change. Although focussed on the early introduction of computers the kinds of problems discussed in this book are found in technical change more widely and the book therefore continues to have enduring relevance. The book is divided into three parts - an attitude survey of the administrative staff in departments affected by the introduction of computers, a study of the mechanisms of change and a second survey and re-examination of departmental organisation and work flow. Full Product DetailsAuthor: Enid Mumford , Olive BanksPublisher: Taylor & Francis Inc Imprint: Routledge Weight: 0.453kg ISBN: 9780815387251ISBN 10: 0815387253 Pages: 266 Publication Date: 28 January 2020 Audience: General/trade , College/higher education , Professional and scholarly , General , Tertiary & Higher Education Format: Paperback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsIntroduction. Part 1: Offices in Transition 1. Some Problems of Office Automation 2. Clerks and Social Change Part 2: Our Case Study Firms 3. The Royal Exchange Bank - The Development of the New Computer Centre 4. The Royal Exchange Bank - Work Organisation and Staff Attitudes Before the Change 5. The Royal Exchange Bank - The New Work System 6. The Royal Exchange Bank - An Analysis After the Change 7. Carters - The Introduction of a New System 8. Carters - The Accounts Department Part 3: The Analysis of Change 9. Change and Its Consequences 10. The Management of Change 11. A Practical ApproachReviewsAuthor InformationEnid Mumford Tab Content 6Author Website:Countries AvailableAll regions |