Overview

The Coaching Playbook: Lead with Heart. Coach with Clarity. By Clay Laugier You don't need a title to lead. You need behavior that sticks. In kitchens, cafeterias, schools, and service teams across the country, burnout is real. Turnover is high. And leadership often feels like guesswork. The Coaching Playbook is the fix that sticks. Written for real people in high-stress, high-impact jobs, this book gives you a full system to build team trust, boost retention, and lead with purpose - even if you're not ""the boss."" Inside You'll Learn: How to lead daily huddles that build culture in 5 minutes The coaching loop: a 5-step system to build habits that last Behavior scoreboards, coaching logs, and rituals that actually work Scripts for real-world feedback - no corporate jargon How to lead up, down, and sideways (even without a title) The emotional side of leadership - from Ted Lasso's heart to Shorsey's fire Perfect For: Shift leads, supervisors, or directors in food service, hospitality, healthcare, and education Burned-out managers who want a fresh approach that works Teams with high turnover, low morale, or unclear standards Anyone who wants to coach people - not just manage tasks Real Results: This book is based on real systems that have led to: 40-60% reductions in turnover Faster onboarding and team trust Higher guest satisfaction - without adding staff or cost Less chaos, more connection ""You're not just running a shift. You're shaping a culture. This playbook shows you how - one behavior at a time."" Grab your copy today and lead with heart, even when things get hard.

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