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"""My senior leadership team was formed through acquisitions, restructuring, and a compelling need to reinvent our business. We had a clear mission, or so we thought. Instead our team was fragmented and we needed help. In walks a dynamic, insightful woman asking us to define chocolate?! It triggered a conversation that led us to recognize that past victories would not take us into the future--and to instead frame a unified strategy and focused actions. We got the job done. When I assumed my next executive leadership role, the first call I made was to that same dynamic woman, Rose Fass, for my next 'chocolate conversation.'"" -- ""Karen T. Cone, general manager, Worldwide Financial Services, Microsoft"" ""Rose Fass is the undisputed master of organizational dynamics, and this book proves she has the bead on what it takes to transform companies and brands in these challenging times. The simplicity of her idea--that everything that matters happens 'in the conversation'--is both essential and critical for success in a complex world. Read the book, join the conversation, and bask in Rose's wisdom, as I've done many times in my career."" -- ""Bob Greenberg, founder, chairman and CEO, R/GA"""

Author Information

Rose Fass is the founder and CEO of fassforward Consulting Group and does specialized coaching for leaders in the executive suite. A dynamic speaker, she is frequently invited to speak at private and public sector events and has been a guest on CNBC. Fass earned her bachelor's degree from Boston University and completed the Advanced Executive Studies Program at Harvard Business School. Karen Saltus has narrated television and radio commercials, audiobooks, textbooks, multimedia, film, and voice prompts for interactive telephone applications. She began her career thirty years ago at a radio station in Portland, Maine. She later became a creative director for a station in Massachussetts. In 1994 she became a full-time freelance voice-over talent.

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