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OverviewThis volume offers a comprehensive guide on managing automotive service departments, combining decades of industry experience with insights into team leadership, customer satisfaction, and profitability. It encourages managers to cultivate a positive workplace, navigate daily challenges with strategic planning, and leverage the potential of their teams and time. Emphasizing adaptability and continuous improvement, this reflective work urges readers to be pioneers, fostering growth, efficiency, and a service renaissance in the automobile industry. Full Product DetailsAuthor: Charlie WatersPublisher: Spines Imprint: Spines Dimensions: Width: 17.80cm , Height: 1.30cm , Length: 25.40cm Weight: 0.558kg ISBN: 9798895698952Pages: 196 Publication Date: 31 May 2025 Audience: General/trade , General Format: Hardback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |