Overview

This useful resource reveals five core principles and presents corresponding, specific strategies for overcoming communications barriers and connecting effectively with anyone, regardless of professional, generational, ethnic, cultural, or other differences. In an increasingly diverse workplace, it’s more important and challenging than ever to communicate well. We must build bridges that cross our differences to connect our similarities. The Art of Connecting explains how the most skillful connectors can shift perspectives -- to see a situation from three points of view: “me,” “you,” and “them.”  All the principles and strategies are brought to life through absorbing examples and scenarios, plus engaging descriptions of “masters of connection” -- like famed National Public Radio interviewer Terry Gross -- doing what they do. There is always a bridge. The Art of Connecting shows how to find it -- every time.

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9780814431863

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<p> . ..an excellent book. <p> - Denver Business Journal

.. .an excellent book. - Denver Business Journal

<p> . ..a quick-read treasure-trove of useful skills and practical advice....organized into digestible chunks of charts and lists, and lots of stories make the ideas come alive. <p> - Gulfshore Business Magazine

Author Information

CLAIRE RAINES is a nationally recognized expert on generational issues and the author of Connecting Generations.

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