The AI-Driven Service Owner: ITIL vs Technology Radar: The impact of AI on IT Service Management
Author:   Helge Horoba
Publisher:   Helge Horoba, Moorkoppel 13b, 21465 Wentorf Bei Hamburg, Horoba.Verlag@outlook.com
ISBN:  

9783911677073


Pages:   412
Publication Date:   22 February 2026
Format:   Paperback
Availability:   Available To Order   Availability explained
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The AI-Driven Service Owner: ITIL vs Technology Radar: The impact of AI on IT Service Management


Overview

With clear explanations, practical frameworks, and a focus on real business outcomes, this book empowers you to move from reactive adoption to proactive strategy, ensuring your IT services deliver genuine value in an AI-driven world. Easily grasp the impact and value of AI relevant innovations via the ""Thoughtworks Tech Radar"" wich is applied to a the well known field of IT Service Management i.e. ITIL Practices. A map defines what's out there, a map defines all the options where you could go, a map provides an lightweight overview of a complex reality around us: This books aims to provide a map for the thrilling journey to great services navigating all the every-changing and amazing AI opportunities around.

Full Product Details

Author:   Helge Horoba
Publisher:   Helge Horoba, Moorkoppel 13b, 21465 Wentorf Bei Hamburg, Horoba.Verlag@outlook.com
Imprint:   Helge Horoba, Moorkoppel 13b, 21465 Wentorf Bei Hamburg, Horoba.Verlag@outlook.com
Dimensions:   Width: 21.60cm , Height: 2.10cm , Length: 27.90cm
Weight:   0.948kg
ISBN:  

9783911677073


ISBN 10:   3911677073
Pages:   412
Publication Date:   22 February 2026
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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