The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional
Author:   Cate Schreck
Publisher:   Lightbulb Training Solutions
ISBN:  

9780995357204


Pages:   242
Publication Date:   26 September 2016
Format:   Paperback
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Our Price $60.59 Quantity:  
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The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional


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Author:   Cate Schreck
Publisher:   Lightbulb Training Solutions
Imprint:   Lightbulb Training Solutions
Dimensions:   Width: 14.80cm , Height: 1.30cm , Length: 21.00cm
Weight:   0.295kg
ISBN:  

9780995357204


ISBN 10:   099535720
Pages:   242
Publication Date:   26 September 2016
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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Cate Schreck is the Co-Founder and Managing Director of Lightbulb Training Solutions and has over 30 years of experience in finance, retail, employment and training industries. Cate is an influential, inspirational and most importantly a practical workplace trainer, mentor and coach who has the rare ability of giving customer service providers a true sense of value in the workplace.

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