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OverviewWhen establishing a relationship with someone, coming across as manipulative and self-serving is a bad move. That’s why Michelle Tillis focuses on the power of deep and authentic connections to achieve business success. As the founder and CEO of the management training organization Executive Essentials, Michelle Tillis coaches and trains leaders to experience continual growth and achieve results through the power of collaboration, communication, and relationships. In this book, she presents activities, self-assessment quizzes, and real-life anecdotes from professional and social settings to show you how to identify what's likable in yourself and use those characteristics to build connections with other professionals. In The 11 Laws of Likability, you will discover: how to start conversations and keep them going with ease; convert acquaintances into friends; uncover people's preferences; tweak your personal style to enable engaging, reciprocal interactions; and leave a lasting impression on others after your initial meeting. We all know that networking is important, and that forming relationships with others is a vital part of success. However, traditional forms of networking often remove emotions from the equation--focusing only on immediate goals. The 11 Laws of Likability teaches you how to build the kind of deep relationships that have true staying power, bring genuine joy, and provide long-term support. Full Product DetailsAuthor: Michelle Tillis LedermanPublisher: HarperCollins Focus Imprint: Amacom Edition: Special ed. Dimensions: Width: 5.90cm , Height: 0.40cm , Length: 9.00cm Weight: 0.001kg ISBN: 9780814416372ISBN 10: 0814416373 Pages: 240 Publication Date: 16 October 2011 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand ![]() We will order this item for you from a manufactured on demand supplier. Table of ContentsCONTENTS Acknowledgments xi Introduction 1 PART A. Before the Conversation: Get Real 1. The Law of Authenticity 8 2. The Law of Self-Image 26 3. The Law of Perception 45 4. The Law of Energy 68 PART B. The Conversation: Always Have It 5. The Law of Curiosity 92 6. The Law of Listening 112 7. The Law of Similarity 130 8. The Law of Mood Memory 145 PART C. After the Conversation: Build Relationships 9. The Law of Familiarity 166 10. The Law of Giving 184 11. The Law of Patience 201 Conclusion: Putting the Book into Action 214 Notes 217 Index 219ReviewsWhile valuable in business situations, the wisdom which the book contains can be applied to any relationship...it's upbeat, supportive, and full of good advice. --Anna Jedrziewski, Retailing Insight Read the essential and timeless wisdom filled book... Liking others, and having them also like you, transforms business into pleasurable personal relationships that benefit everyone. -- Blog Business World This book is recommended for professionals who struggle with or dislike networking. A great resource to read and reread. <b><i>-- Genealogist Quarterly </i></b> </p> While valuable in business situations, the wisdom which the book contains can be applied to any relationship...it's upbeat, supportive, and full of good advice. --Anna Jedrziewski, Retailing Insight . ..show readers how to identify what's likable in themselves and create honest, authentic interactions that become 'wins' for all parties involved. --Foreword This Week This book is a fit for just about any B2B setting you can think of. Who doesn't want to be perceived as likable. --blogcritics.org . ..basic drivers of likability are the same for most of us...11 Laws of Likability has summarized these nicely...How high would you score on the likability scale? --Forbes.com, Martin Zwilling Author InformationMICHELLE TILLIS LEDERMAN is founder and CEO of Executive Essentials, which provides customized communication and leadership programs. She is also an adjunct professor at NYU Stern School of Business and a faculty member of the American Management Association. She specializes in enhancing interpersonal communications and has delivered seminars internationally for corporations, universities, and nonprofit organizations including JPMorgan Chase, Morgan Stanley, Deutsche Bank, Columbia Business School, and The Museum of Modern Art. Tab Content 6Author Website:Countries AvailableAll regions |