Overview

That's Not What I Said: Learn Conversational Competence and Change the Outcome is more than a communication book-it's a field guide for real-life leadership in messy, high-stakes moments. Built on the proven DARE(TM) Model (Describe, Acknowledge, Review, Engage), this step-by-step approach will shift how you show up in every conversation that matters. Whether you're leading a team, navigating relationships, or just trying to avoid yet another workplace landmine, this book will help you stop avoiding, start engaging, and finally get to the real issue. With humor, wisdom, and over 5,000 leaders' worth of lived experience behind it, this book teaches you the skill no one formally taught but everyone expects you to have: how to talk-and listen-when it counts.

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9781956382143

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