Overview

"Excellence in Everything If service were a simple task, there wouldn't be so many scathing Yelp reviews or dissatisfied customers venting online, on their smartphones, or at the nearest restaurant or dry cleaners. Such pique has a cost: One survey found that 94 percent of respondents avoided a purchase after reading a negative online review. Eighty percent changed their mind about a recommended purchase because of a ""thumbs down."" Mike Kai has encountered reasons for such reactions, be that botched food orders, unreasonable delays, or service with anything but a smile. The way to overcome such business killers lies in the teaching implicit in a centuries-old story: King Solomon and the Queen of Sheba. Although details of the queen's visit to the famed, wise leader of Israel are brief, in this creative reflection Mike weaves the details of what we do know into modern-day business principles. In doing so, he shows how it is possible to employ the kind of excellence that turned the heads of royalty years ago-and will still impress others."

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9781954089228

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"From humble beginnings in 2001 to now guiding a thriving multi-site congregation, Mike Kai and his wife, Lisa, are visionary leaders. Their goal is to advance the Kingdom of God by connecting people to a church family, training them for life and ministry, and helping each person fulfill their God-given potential. Mike believes that ""No eye has seen, no ear has heard, and no mind can comprehend what God has for those who love him"" (1 Corinthians 2:9). From this conviction came the Inspire Network, which hosts a series of annual conferences aimed at equipping and inspiring people from Hawai'i, across the U.S., and elsewhere. In 2021, he also co-founded the Inspire Collective, aimed at equipping business leaders and executives globally with leadership tools. Mike and Lisa reside in Honolulu and have three daughters and two grandchildren. Mike speaks at conferences and to congregations worldwide, as well as conducting pastors' and leaders' roundtables."

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