Telephone Triage for Home Care

Author:   Mary Curry Narayan ,  Julie K. Tennant ,  Krista L. Morrison ,  Leona A. Benedict
Publisher:   Aspen Publishers Inc.,U.S.
ISBN:  

9780834209787


Pages:   320
Publication Date:   01 October 1997
Format:   Loose-leaf
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Telephone Triage for Home Care


Overview

The major part of this manual is devoted to symptom-based protocols. These protocols are based on the most common complaints that the authors receive at their home health agency, which serves medical, postsurgical, perinatal, mental health, intravenous therapy, and hospice clients. The assessment se

Full Product Details

Author:   Mary Curry Narayan ,  Julie K. Tennant ,  Krista L. Morrison ,  Leona A. Benedict
Publisher:   Aspen Publishers Inc.,U.S.
Imprint:   Aspen Publishers Inc.,U.S.
Weight:   2.250kg
ISBN:  

9780834209787


ISBN 10:   0834209780
Pages:   320
Publication Date:   01 October 1997
Audience:   College/higher education ,  Professional and scholarly ,  General/trade ,  Undergraduate ,  Postgraduate, Research & Scholarly
Format:   Loose-leaf
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

Part 1 Home care-specific telephone triage issues and considerations: quality issues; legal issues - cost issues; outcome analysis; effect of managed care - special considerations for hospice (DNR) clients; after-hours care, staffing issues, new personnel doing triage of calls; maximizing patient satisfaction; is it a medical problem or a nursing problem? - is urgent nursing action necessary, can it be handled with a routine nursing visit, or is nursing advice/instruction over the phone appropriate?; nurse safety. Part 2 Symptom-based triage protocols for home care client telephone calls: abuse problems, ambiguous symptom, cardiovascular symptoms; diabetes problems; dying/death; fall assessment; fatigue/weakness; fever; gastrointestinal symptoms; intravenous therapy problems; medication questions; mental status/psychiatric problems; neurological complaints; newborn and postpartum questions; ostomy problems; pain; respiratory complaints; skin problems; surgical complications; urinary problems.

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