Overview

Telemarketing that wins customers What is Telemarketing? Telemarketing is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services over the phone. Are you frustrated that your team's pipeline is not as full as it should be or the quality of the opportunities that are being presented to you is very poor, unfortunately, you are not alone, this frustration is shared by many sales managers. Telemarketing that wins customers was written to help with this very issue. This book is an information-packed resource for Telemarketing/Sales Managers who are managing teams, do you want your team to be more persuasive on the phone? Get past gatekeepers? Get more qualified opportunities? Look no further, Telemarketing that wins customers offers insights by Shahida Afzal the owner of Trifle Solutions a telemarketing agency she has been running for over 20 years. Telemarketing is a highly cost-effective alternative to other sales methods out there today, whether or not you are managing a team of seasoned Telemarketers or someone who is just starting out on their sales career, this book will help you get the best out of your team or the individual. Sometimes it is as simple as repeating the basics and ensuring your telemarketing team understands what is being asked of them. UK Berkshire-based Telemarketing expert and business owner Shahida Afzal has a proven track record in sales over the phone and has generated in excess of GBP100 million worth of telephone sales, with over 22 years of sales & telemarketing experience.

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