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OverviewTechnical Communication is designed to help you write persuasively, effectively and with a global perspective on innovations in communication. The text provides straightforward explanations that build from foundational concepts and research to document design and applications. Helpful annotated model documents and figures include examples relevant to today's workplace and make abstract concepts and technical document creation easy to grasp. Clear objectives appear at the start of every chapter and are reinforced by cases, guidelines and projects that offer meaningful practice. The 16th Edition reflects current innovations in communication for a digitally savvy, diverse and global workforce. Coverage includes Guidelines for Identifying Misinformation, effective and legally sound use of social media and AI's role in the writing process. Full Product DetailsAuthor: John Lannon , Laura GurakPublisher: Pearson Education Limited Imprint: Pearson Education Limited Edition: 16th edition ISBN: 9781292751542ISBN 10: 1292751541 Publication Date: 02 October 2025 Audience: College/higher education , Tertiary & Higher Education Format: Paperback Publisher's Status: Forthcoming Availability: Not yet available ![]() This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release. Table of ContentsPART 1: COMMUNICATING IN THE WORKPLACE Introduction to Technical Communication Meeting the Needs of Specific Audiences Persuading Your Audience Weighing the Ethical Issues Teamwork and Global Considerations An Overview of the Technical Writing Process PART 2: THE RESEARCH PROCESS Thinking Critically about the Research Process Evaluating and Interpreting Information Summarizing Research Findings and Other Information PART 3: ORGANIZATION, STYLE, AND VISUAL DESIGN Organizing for Readers Editing for a Professional Style and Tone Designing Visual Information Designing Pages and Documents PART 4: SPECIFIC DOCUMENTS AND APPLICATIONS Email, Texts, and Instant Messaging Workplace Memos and Letters Résumés and Other Job-Search Materials Technical Definitions Technical Descriptions, Specifications, and Marketing Materials Instructions and Procedures Informal Reports Formal Analytical Reports Proposals Presentations and Video Conferencing Web Pages and Social Media PART 5: RESOURCES FOR TECHNICAL WRITERS APPENDICES A Quick Guide to Documentation A Quick Guide to Grammar, Usage, and MechanicsReviewsAuthor InformationAbout our authors Laura J. Gurak is professor and founding chair of the Department of Writing Studies at the University of Minnesota, where she teaches courses in technical writing and digital communication. She holds an M.S. in technical communication and a Ph.D. in communication and rhetoric from Rensselaer Polytechnic Institute. Gurak is author of two books from Yale University Press, one of which was the first book-length study of online social actions, as well as several edited collections, conference presentations, and papers. She is a recipient of the Society for Technical Communication’s Outstanding Article award and her college’s Distinguished Teaching Award. Gurak has authored and/or coauthored five textbooks in technical communication, published by Pearson. She has worked as a software developer, technical writer and communications consultant for various companies and organizations. John M. Lannon is Professor Emeritus and former Director of Writing at the University of Massachusetts Dartmouth, where he developed the undergraduate major in professional writing and later codeveloped the M.A. program in professional writing. He has also taught at Cape Cod Community College, University of Idaho, Southern Vermont College and University of Strasbourg. He has authored and coauthored 5 major textbooks in business communication, rhetoric and technical communication; book reviews; filmstrips; environmental documents; and instructional software. He is the recipient of an NDEA Fellowship and Fulbright Lectureship. He holds a B.S., M.A. and Ph.D. from the University of Massachusetts, Amherst. His initial training and work were in biomedical science and technology with the USAF. He has also served as a communications consultant for various companies and government institutions. Tab Content 6Author Website:Countries AvailableAll regions |