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OverviewComplete coverage for any course in technical communication, business communication, or professional writing Today's workplace requires writing emails, memos, letters, and informal reports, as well as more complex communications such as formal reports, proposals, web pages, and presentations. Technical Communication, 15th Edition guides students to write persuasively, effectively, and with perspective on technological innovations and global communications. Lannon and Gurak incorporate the interpersonal, logical, ethical,and cultural demands of different forms of workplace communications, and encourage the development of skills students will need to navigate these considerations. Building on research and writing skills, the authors prepare students for technical writing in any field. The 15th Edition incorporates the latest innovations in workplace communication and today's technologically sophisticated, diverse, and global workforce, while retaining and expanding upon the features that have made it a best-seller in technical communication. Samples Download the detailed table of contents Preview sample pages from Technical Communication, Global Edition Full Product DetailsAuthor: John Lannon , Laura GurakPublisher: Pearson Education Limited Imprint: Pearson Education Limited Edition: 15th edition Dimensions: Width: 18.60cm , Height: 2.80cm , Length: 23.00cm Weight: 1.140kg ISBN: 9781292363592ISBN 10: 1292363592 Pages: 736 Publication Date: 29 January 2021 Audience: College/higher education , Tertiary & Higher Education Replaced By: 9781292751542 Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsPart 1: Communicating in the Workplace Chapter 1: Introduction to Technical Communication Chapter 2: Meeting the Needs of Specific Audiences Chapter 3: Persuading Your Audience Chapter 4: Weighing the Ethical Issues Chapter 5: Teamwork and Global Considerations Chapter 6: An Overview of the Technical Writing Process Part 2: The Research Process Chapter 7 :Thinking Critically about the Research Process Chapter 8: Evaluating and Interpreting Information Chapter 9: Summarizing Research Findings and Other Information Part 3: Organization, Style, and Visual Design Chapter 10: Organizing for Readers Chapter 11: Editing for a Professional Style and Tone Chapter 12: Designing Visual Information Chapter 13: Designing Pages and Documents Part 4: Specific Documents and Applications Chapter 14: Email Chapter 15: Workplace Memos and Letters Chapter 16: Résumés and Other Job-Search Materials Chapter 17: Technical Definitions Chapter 18: Technical Descriptions, Specifications, and Marketing Materials Chapter 19: Instructions and Procedures Chapter 20: Informal Reports Chapter 21: Formal Analytical Reports Chapter 22: Proposals Chapter 23: Oral Presentations and Video Conferencing Chapter 24: Blogs, Wikis, and Web Pages Chapter 25: Social Media Part 5: Resources for Technical Writers Appendix A: A Quick Guide to Documentation Appendix B: A Quick Guide to Grammar, Usage, and Mechanics Download the detailed table of contentsReviewsAuthor InformationJohn Lannon is Professor Emeritus andformer Director of Writing at the University of Massachusetts Dartmouth, wherehe developed the undergraduate major in professional writing and laterco-developed the M.A. program in professional writing. He has also taught at CapeCod Community College, University of Idaho, Southern Vermont College, andUniversity of Strasbourg. He has authored and coauthored five major textbooksin business communication, rhetoric, and technical communication, book reviews,filmstrips, and environmental documents and instructional software. He is therecipient of an NDEA Fellowship and Fulbright Lectureship. He holds a B.S.,M.A. and Ph.D. from the University of Massachusetts Amherst. His initialtraining and work was in biomedical science and technology with the USAF. Hehas served as a communications consultant for various companies and governmentinstitutions. He worked seven years in medical laboratories. Laura J. Gurak is professor and foundingchair of the Department of Writing Studies at the University of Minnesota,where she teaches courses in technical writing and digital communication. Sheholds an M.S. in technical communication and a Ph.D. in communication andrhetoric from Rensselaer Polytechnic Institute. She is author of two books fromYale University Press, one of which was the first book-length study of onlinesocial actions. Gurak is also co-editor of several edited collections andauthor on numerous conference presentations and papers. She is a recipient ofthe Society for Technical Communication's Outstanding Article award. Gurak hasauthored and coauthored five textbooks in technical communication published byPearson. She has worked as a software developer, technical writer, andcommunications consultant for various companies and organizations. Tab Content 6Author Website:Countries AvailableAll regions |