Overview

The workforce crisis is here-and retaining your best employees is no longer optional. The workforce crisis is here-and retaining your best employees is no longer optional. In Targeting Turnover, Dick Finnegan draws on decades of experience and groundbreaking data to reveal a stark truth- the US is running out of workers. As baby boomers retire and birthrates fall, the only sustainable path forward is to keep the good employees you already have. This book offers a proven, research-backed strategy for doing just that-by building trust between employees and their immediate supervisors. Forget one-size-fits-all solutions like pay and perks. The top predictor of retention and engagement is whether employees trust their boss. Yet most first-line leaders have never been trained-or held accountable-for building that trust. Finnegan delivers a call to action- make employee retention an executive-driven priority and equip your leaders to lead differently. You will learn how to do the following- Use stay interviews and practical tools to reduce turnover Hold managers accountable for engagement and retention Understand the real costs of attrition-and how to reverse them Apply forecasting and metrics to drive leadership behavior At a time when there are fewer workers and more complex employee needs, Targeting Turnover gives leaders the tools to stabilize teams, improve performance, and face the workforce future with confidence.

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Reviews

“Finnegan brilliantly highlights the pivotal role of supervisor trust and accountability in managing employee turnover. His research reveals that trust in a direct supervisor is a critical factor in retention—a fresh perspective that goes beyond conventional ideas of good management. This book is a must-read for any organization seeking sustainable retention strategies rooted in authentic, trust-based relationships.” —Johnny C. Taylor, Jr., President and CEO, SHRM “This book is a game-changer for leaders seeking to transform their organizations, offering actionable principles to not just reduce turnover but foster long-term loyalty. Packed with real-world insights and proven strategies, it’s an essential guide to anyone determined to build a resilient and thriving workforce.” —Olesea Azevedo, EVP, Chief Administrative Officer, AdventHealth “In an increasingly talent-constrained world, the retention of skilled employees will be critical to competitive advantage. Dick Finnegan provides the framework, tools, and actionable best practices that leaders need to address this issue—and win.” —Marshall Cooper, CEO, Chief Executive Group “When I speak with CFOs, one of the biggest challenges they face isn’t just within finance and accounting—it’s employee retention across the entire organization. Finnegan’s book is both timely and refreshingly original, steering clear of the usual clichés found in similar works. If retaining top talent is a priority for you, this book offers an innovative yet practical approach to building a world-class team.” —Jack McCullough, Founder and President, CFO Leadership Council

Author Information

Richard ""Dick"" Finnegan is CEO of C-Suite Analytics and the Finnegan Institute. A specialist in cutting turnover, he works with a variety of clients, from Quest Diagnostics to Sysco to Covenant Health, that have reported reductions in turnover of a minimum of 20 percent-often much more-using his research-based model to improve employee engagement and supervisor connection. A lifelong member of SHRM, he is the highest rated SHRM speaker based on audience surveys and wrote the highest-selling SHRM title, The Stay Interview. He holds a master's degree in education from Penn State and resides near Orlando, Florida.

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