Overview

An interdisciplinary approach to talk and its role in creating workplace practice and relationships. Analytic tools drawn from ethnography, conversation analysis, interactional sociolinguistics and discourse analysis illuminate a range of workplace discourses. Following an introduction, 16 articles discuss medical practices and health care delivery, methodological debates, and mediation, management and social care.

Full Product Details

Author:   Srikant Sarangi ,  Celia Roberts
Publisher:   De Gruyter
Imprint:   De Gruyter Mouton
Volume:   1
Dimensions:   Width: 15.50cm , Height: 3.00cm , Length: 23.00cm
Weight:   0.950kg
ISBN:  

9783110157222

ISBN 10:   3110157225
Pages:   540
Publication Date:   10 September 1999
Recommended Age:   College Graduate Student
Audience:   Professional and scholarly ,  Professional and scholarly ,  Professional & Vocational ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock  
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Table of Contents

"Frontmatter -- Contents -- Introduction -- The dynamics of interactional and institutional orders in work-related settings -- Section 1: Medical practices and health care delivery -- Introduction: Discursive hybridity in medical work -- Medical discourse evidentiality and the construction of professional responsibility -- Appropriation of voice and presentation of self as a fellow physician: Aspects of a discourse of apprenticeship in medicine -- Local identities and institutional practices: Constructing the record of professional collaboration -- The interaction of cognitive and cultural models in health care delivery -- Section 2: Mediation, management and social care -- Introduction: Negotiating and legitimating roles and identities -- Reconfirming normality: The constitution of reassurance in talks between midwives and expectant mothers -- Professional neutralism in family mediation -- The legitimation of the client and the profession: Identities and roles in social work discourse -- Industrial instability and the discourse of enterprise bargaining -- Constructing professional identity: ""Doing power"" in policy units -- Section 3: Methodological debates -- Introduction: Revisiting different analytic frameworks -- Warriors or collaborators: Reworking methodological controversies in the study of institutional interaction -- ""Text"" and ""con-text"": Talk bias in studies of health care work -- On interactional sociolinguistic method -- Hybridity in gatekeeping discourse: Issues of practical relevance for the researcher -- Backmatter"

Reviews

Even this relatively long review cannot capture the scope, depth and excellent quality of Sarangi and Roberts' collection. This volume should be required reading for anyone carrying out research within an ethnomethodological, discourse analytical, pragmatic, or related framework. A detailed and useful subject index [...] complements this volume. Frank Nuessel in: Language Problems and Language Planning 2001

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