Overview

With expanding to-do lists, shrinking resources, and meaningless mission statements, it can be a struggle to keep employees excited about their job and workplace. Creative approaches to engagement, such as adding nap pods and implementing engagement surveys, are part of the story but alone don't solve the problem. Building an engaged workforce requires a purpose-driven leader who can help employees rise to their individual and collective potential, bringing their very best selves to the task. Leaders who listen to the needs of employees and encourage them to design better ways of working help build a culture that retains and attracts top talent. Dana Wright-Wasson, President of Take Action Inc. and renowned speaker, shares the components necessary for leaders to design an exceptional employee experience. Using design thinking, studies, and stories from more than twenty years of facilitating employee engagement within teams and organizations, Dana will show you how to develop your leadership strengths, recognize good ideas, and give voice to your teams. She also uses examples from admired global corporations that are creating real impact, including Zappos, Google, Netflix, and Mars, Incorporated. Written with wit and wisdom, Talk the Walk is every leader's guide to creating a culture that inspires employees to show up with passion, solve hard problems, and make the company better--together.

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9781989025826

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Reviews

Dana Wasson provides a much-needed assessment of what it takes to create an engaged team, culture, and organization. She also provides the necessary frameworks, ideas, and resources for readers to get started today building an energized, purposeful, and aligned corporate culture where people can't wait to come to work. --Denise Brosseau, CEO of Thought Leadership Lab, author of Ready to Be a Thought Leader? With all of Dana Wright-Wasson's experience as well as knowledge of business, she has successfully engaged and captured her reader! This book is a wonderful motivator to 'Never Stop Pushing the Best You Can Be.' --Roberto J. Garcia, Re-Marketing Supply Specialist, Mars Wrigley Confectionery As Michelle Obama said, 'Success isn't about how much money you make; it's about the difference you make in people's lives.' Talk the Walk is a definitive map, written from the heart and full of powerful examples and supported by wonderful graphics. Take this journey with Dana Wright-Wasson and enjoy the abundant returns for you, your teams, organizations, and ideally our world at large. --Helen-Jane Nelson, Founder & Thought Partner, Cecara Consulting Limited Talk the Walk is a wonderful trip through the world of leadership, engagement, Corporate Social Responsibility, and so much more related to successful businesses. It's a must-read for those in the business world. Readers will learn how to move themselves and their organizations to even greater success. --Sharon Heffelfinger, retired Global Corporate Personnel and Organization Manager, Mars, Incorporated Backed by studies and examples of best practices from real companies, Dana Wright-Wasson shows us the value of recognizing the whole self of the employee--not just the skills a person is hired for. --Heather Martinez, Visual Practitioner, Change Agent, Coach If you're looking for a 'quick fix' for your company's culture, look elsewhere. But if you're looking for deep expertise in how to to make your employees feel heard, empowered, and invested in your company's vision, this may be the book for you. Dana Wright-Wasson's approachable writing style and many anecdotes make this challenging topic feel accessible and actionable in a way few can. --Kylah Wright, Retail Loyalty Consultant, Lenati Talk the Walk is a brilliant guide to enhancing employee experience. From leadership to culture, systems, and processes, Talk the Walk provides practical takeaways for leaders at all levels. --David Burkus, author of Friend of a Friend and Under New Management Talk the Walk is timely and readable. Dana Wright-Wasson offers practical insights in how to rethink employee experience in your organization now--emphasizing the role of leadership and communication. Companies that genuinely focus on employee experience are creating a strategic business differentiator to drive results. --Noel Brown, Senior Director of Global Talent Acquisition, Thermo Fisher Scientific Simply genius and perfectly timed. Dana Wright-Wasson advances the emerging conversation of employee experience with a model linked to design thinking. That is already innovative enough, but it's the anecdotes, the case studies, and the bite-sized chapters that make this book both practical and a delight to read for leaders of any kind of organization. --Jesse Fewell, author of Can You Hear Me Now?

Author Information

Dana Wright-Wasson, MSOD, thrives on human connection. With her extensive business background in leadership and strategic planning, Dana is passionate about creating amazing employee experiences; she wholeheartedly believes that engagement is an outcome - an effect of the way people are treated in organizations. Her grasp of leadership, organizational change, and group processes have all been built into her groundbreaking approach to employee experience. Thinking out of the box, Dana uses graphics and visual templates to increase participation and inspire people to act. Applying creativity in all facets of work and life are Dana's hallmark. She remains curious about the ways of the world-she has visited 38 countries so far- taking cooking classes as she traverses across the globe. Dana is a recognized author, CEO of Take Action Inc. and founder of the Work Happy Project. Dana is happily married with two daughters and two stepsons. She lives in the San Francisco Bay Area. Visit www.take-action.com.

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