Overview

This book is your most complete source for in-depth information about Microsoft System Center Configuration Manager 2007!   System Center Configuration Manager 2007 Unleashed is a comprehensive guide to System Center Configuration Manager (ConfigMgr) 2007. ConfigMgr 2007 helps you manage servers and desktops, integrates SMS 2003 “feature pack” functionality, and adds new capabilities. It enables you to assess, deploy, and update servers, clients, and devices across physical, virtual, distributed, and mobile environments, including clients that connect only over the Internet. This book guides you through designing, deploying, and configuring ConfigMgr 2007 with detailed information on topics such as capacity planning, security, site design and hierarchy planning, server placement, discovery, native mode, and using Windows Server 2008. You will learn how to tackle challenges such as setting up DCM and OSD, customizing inventory, creating queries and using query results, and configuring asset intelligence.   Detailed information on how to…   •  Understand how ConfigMgr works •  Plan your ConfigMgr deployment •  Manage Windows Management Instrumentation (WMI) •  Architect for performance •  Install or migrate to ConfigMgr 2007 with Windows 2003 or Windows 2008 •  Discover and manage clients •  Create and distribute packages •  Understand patch and compliance management •  Create queries •  Use reports •  Deploy operating systems •  Secure ConfigMgr 2007 •  Perform site maintenance •  Back up ConfigMgr components  

Full Product Details

Author:   Kerrie Meyler ,  Byron Holt ,  Greg Ramsey ,  Anthony Puca
Publisher:   Pearson Education (US)
Imprint:   Sams Publishing
Edition:   2007 ed.
Dimensions:   Width: 18.00cm , Height: 5.10cm , Length: 22.70cm
Weight:   1.876kg
ISBN:  

9780672330230

ISBN 10:   0672330237
Pages:   1224
Publication Date:   13 August 2009
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   Awaiting stock  

Table of Contents

Foreword     xxi Introduction     1 Part I: Configuration Management Overview and Concepts     2 Part II: Planning, Design, and Installation     2 Part III: Configuration Manager Operations     2 Part IV: Administering Configuration Manager 2007     3 Part V: Appendixes     3   Part I: Configuration Management Overview and Concepts   Chapter 1   Configuration Management Basics     7 Ten Reasons to Use Configuration Manager      8 The Evolution of Systems Management     9 Hurdles in the Distributed Enterprise     10 The Automation Challenge     10 Configuration “Shift and Drift”     11 Lack of Security and Control     11 Timeliness of Asset Data     12 Lack of Automation and Enforcement     12 Proliferation of Virtualization     13 Lack of Process Consistency     13 The Bottom Line     14 Systems Management Defined     14 Microsoft’s Strategy for Service Management     15 Microsoft’s Dynamic Systems Initiative      16 IT Infrastructure Library (ITIL) and Microsoft Operations Framework (MOF)     19 Service Management Mastery: ISO 20000     24 Optimizing Your Infrastructure     25 Bridging the Systems Management Gap     29 Central Control in the Distributed Enterprise     30 Automation and Control     32 Securing Systems     34 Visibility     35 Overview of Microsoft System Center     39 Reporting in System Center     39 Operations Management     40 System Center Essentials     41 Service Manager: A Complete Service Desk Solution     41 Protecting Data     43 Capacity Planning     44 Virtual Machine Management     44 The Value Proposition of Configuration Manager 2007     45 Summary     46   Chapter 2   Configuration Manager 2007 Overview     47 The History of Configuration Manager     47 The Earliest Versions     47 Systems Management Server 1.2     48 Systems Management Server 2.0     48 SMS 2003     50 SMS 2003 Service Packs and R2     52 Configuration Manager 2007     53 Configuration Manager Technology and Terminology     56 Site Servers     56 Site Systems     58 Site Hierarchy     60 Configuration Manager Client     60 Inventory     61 Configuration Manager Console     64 Collections     66 Discovery     67 Software Metering     67 Packages     68 Advertisements     68 Distribution Points     69 Senders     69 Addresses     69 BITS     70 Task Sequences     70 Status System     71 Desired Configuration Management     71 Network Access Protection     72 Reporting     73 Security     74 Key Concepts     75 Standardization.     75 Remote Management     76 Software Distribution     76 Minimizing Impact on the Network Infrastructure     77 What’s New in ConfigMgr 2007     80 Branch Distribution Points     80 Software Update Point     80 Fallback Status Point     82 PXE Service Point     82 Other Site Systems     82 Operating System Deployment     83 Asset Intelligence     83 Device Management     83 Internet-Based Client Management     85 DCM and NAP     85 SQL Support     85 Client Support     86 Feature Dependencies     86 Summary     88   Chapter 3   Looking Inside Configuration Manager     89 Design Concepts     90 Active Directory Integration     91 Schema Extensions     93 Benefits of Extending Active Directory     102 Configuration Manager and WMI     104 WMI Feature Set and Architecture     104 Managing WMI     108 Inside the WMI Object Model     113 Looking Inside the CIMV2 Namespace     116 The Root\CCM Namespace     125 Hardware Inventory Through WMI     126 The Configuration Manager Client WMI Namespace     129 WMI on Configuration Manager Servers     134 Components and Communications     139 Inside the ConfigMgr Database     149 SQL Access to the Database     150 Using SQL Server Management Studio     150 Status Messages and Logs     156 Example: Joining a Site to a New Parent     159 Viewing Intersite Replication     168 Summary     172   Part II: Planning, Design, and Installation   Chapter 4   Configuration Manager Solution Design     175 MSF Process Phases for Configuration Manager     175 Envisioning the Solution.     176 Assessing the Current Environment     177 Envisioning the Network Infrastructure     177 Envisioning the Solution Architecture     178 Envisioning Server Architecture     179 Envisioning Client Architecture     179 Licensing Requirements     179 Training Requirements     182 Planning for Implementation     183 Planning the Proof of Concept     184 Planning the Pilot     185 Planning for Implementation     186 Developing the Solution Architecture     186 Developing the Network Infrastructure     189 Extending the Schema     191 Secondary Site Considerations     192 Site Modes     193 Configuration Manager 2007 Roles     193 Developing the Server Architecture     201 Capacity Planning.     207 Site Boundaries     210 Roaming.     211 Site Design     213 Client Architecture     216 Multilanguage Scenarios     218 Testing     221 Stabilizing During the Pilot     223 Deploying     225 Summary     226   Chapter 5   Network Design    227 Configuration Manager Network Communications     228 Intrasite Server Communications     228 Client-to-Server Communications     234 Site-to-Site Communications     251 Fast Networks and Slow Networks     262 Use of BITS     263 BITS Versions for Configuration Manager Clients     265 Modifying BITS Functionality Through Group Policy     266 Modifying BITS Functionality Within Configuration Manager     267 Comparative Advantages of Group Policy and ConfigMgr Settings for BITS.     267 Other BITS Features     269 Enabling a Distribution Point for BITS     269 Server Placement     269 Disconnected Users and Sometimes-Connected Users     271 Network Discovery     272 Discovering Network Topology     274 Topology and Client Discovery     275 Discovering Topology, Client, and Client Operating Systems     276 Using Subnets in Configuration Manager     277 Troubleshooting Configuration Manager Network Issues     277 Network Configuration Issues     278 Basic Connectivity Problems     279 Name Resolution Issues     279 Blocked or Unresponsive Ports     280 Timeout Issues     282 Identifying Network Issues Affecting Configuration Manager     282 Summary     290   Chapter 6   Architecture Design Planning    291 Hierarchy Planning     293 About Sites     293 Primary Sites Versus Secondary Sites     295 Planning Your Hierarchy Structure     296 Site Planning     299 Site Servers and Site Systems Planning     299 Planning Site Boundaries     306 Planning for Site Security Modes     306 Software Update Planning     307 Software Updates Solution Planning     307 Software Updates Architecture     309 Device Management Planning     312 Windows CE Operating Systems     313 Communicating with Site Systems     314 Installing Client Software     315 Configuring Client Agent Settings     317 Planning for Internet-Based Clients     318 Choosing a Solution for Internet-Based Clients     318 IBCM Features and Requirements     319 Deploying Servers to Support Internet-Based Clients     320 Certificate Requirements Planning     323 About PKI     324 Planning to Use PKI with Configuration Manager     324 Windows Server 2008 Planning     326 Operating System Deployment Planning     328 Planning for Wake On LAN     330 Out of Band (OOB) Management Planning     331 Summary     333   Chapter 7   Testing and Stabilizing     335 Proving the Concepts     337 Building the Proof of Concept Environment     338 Testing in the POC Phase     347 POC Exit Criteria and Deliverables     350 Pilot Phase     355 Results and Adjustments     357 Customizing the Solution     357 Summary     358   Chapter 8   Installing Configuration Manager 2007     359 Pre-Installation     360 Windows Components     361 SQL Server     362 Windows Server Update Services     363 The Prerequisite Checker     363 Site Installation     363 Installing ConfigMgr     364 Installing a ConfigMgr Service Pack     374 Installing ConfigMgr 2007 R2     378 Configuring Site Properties     380 Installing Site Systems     390 New Site System Server Wizard     401 New Site System Server Share Wizard     401 Using Replicas and Offloading Site Roles     403 Configuring Site Boundaries     415 Multisite Configuration     417 Configuring Addresses     417 Configuring Senders     420 Attaching to Parent     421 Installing Child Primary Sites     422 Installing Secondary Sites     422 Troubleshooting Secondary Site Installation     424 Transfer Site Settings Wizard     426 Copy Packages Wizard     428 Preload Package Tool     429 Troubleshooting Site Installation     429 ConfigMgr Service Manager     429 Summary     431   Chapter 9   Migrating to Configuration Manager 2007     433 Planning Your Migration from SMS 2003     433 Planning Hierarchy Changes During Migration     435 Conducting an In-place Upgrade     435 Feature Packs     436 Upgrade Prerequisites     436 Running the Prerequisite Checker     437 Upgrading SQL Server     442 Database Upgrade Tips and Tricks     445 Upgrading a Primary Site     447 Upgrading Secondary Sites     453 Upgrading SMS 2003 Clients     455 Post-Upgrade Considerations     457 Migrating WSUS to Configuration Manager     458 Side-by-Side Migrations     459 Migrating Site Boundaries     460 Migrating Clients     460 Migrating SMS Database Objects     462 Migrating Hardware Inventory Customizations     462 Interoperability Considerations     463 Troubleshooting Upgrade Issues     463 Summary     464   Part III: Configuration Manager Operations   Chapter 10   The Configuration Manager Console     467 Using Microsoft Management Console 3.0     467 Touring the Console     468 New Console Features     469 Console Nodes     473 Console Keystrokes     477 Launching Reports     478 Console Deployment     482 Supported Platforms     482 Prerequisites     483 Installation Using the Configuration Manager Setup Wizard     483 Unattended Console Installation     490 Customizing the Console     491 Security Considerations     497 Configuring Required DCOM Permissions for the ConfigMgr Console     497 Verifying and Configuring WMI Permissions     498 Configuration Manager Service Manager     500 Starting the Configuration Manager Service Manager     500 Using the Configuration Manager Service Manager     500 Troubleshooting Console Issues     501 Enable Verbose Logging     501 Common Issues     502 Summary     505   Chapter 11   Related Technologies and References     507 PKI Management References     508 Cryptography Basics     508 How SSL Works     511 Establishing a PKI     512 Certificate Templates     516 Certificate Validation     517 Deploying Certificates     517 Certificate and PKI References     519 Network Access Protection in Windows Server 2008     519 NPS Overview in Windows Server 2008     520 ConfigMgr NAP Policies     521 ConfigMgr NAP Evaluation     522 NAP Health State     523 Windows Imaging and Image Management     524 New PC Scenario     525 Refresh PC Scenario     525 Replace PC Scenario     526 ImageX     527 File Versus Sector Imaging     528 Boot Images     529 Driver Injection     530 Image Capture     531 Windows Deployment Integration     533 AMT and vPro     534 Summary     537   Chapter 12   Client Management     539 Configuring the Management Point     540 Configuring Client Agents     541 Hardware Inventory     542 Modifying the SMS_Def.mof File     545 Software Inventory     546 Advertised Programs     549 Computer Client     550 Desired Configuration Management     553 Mobile Devices     553 Remote Tools     554 Network Access Protection     556 Software Metering     557 Software Updates     559 Client Discovery     560 Active Directory System Group Discovery     561 Active Directory Security Group Discovery     562 Active Directory System Discovery     562 Active Directory User Discovery     562 Heartbeat Discovery     564 Network Discovery    564 Client Deployment    567 Command-Line Properties    567 Manual Installation    569 Client Push Installation    570 Client Push Installation Wizard    572 Client Installation in Image Deployment     574 Software Update Point Client Installation     574 Client Uninstall     575 Client Upgrade     575 Client Patches     576 Client Troubleshooting     576 General Scenarios     576 Online Assistance     577 Conflicting Hardware IDs     579 ConfigMgr Toolkit     579 General Troubleshooting Information     581 The ConfigMgr Client Agent     582 Out of Band Management     584 Fallback Status Point     584 Client Approval     585 Summary     585   Chapter 13   Creating Packages     587 The Case for ConfigMgr Software Packaging     588 Automated Deployment     589 Consistency     589 Targeted Deployment     589 Software Removal     590 Software Package Reuse     590 Comparing GPO-based Software Distribution to ConfigMgr Software Distribution     590 About Packages, Programs, Collections, Distribution Points, and Advertisements     592 Packages     593 Programs     593 Collections     594 Distribution Points     594 Advertisements     595 How These Combine     595 Creating a Package     596 OpsMgr Client     597 Forefront Client     620 Custom Packages     626 Integrating Virtual Applications     627 What Is SoftGrid?     627 Activating Application Virtualization in ConfigMgr 2007 R2     629 Creating Adobe Reader as a Virtual Application in ConfigMgr R2     631 Avoiding Common ConfigMgr Software Packaging Issues     636 Program and Package Properties     637 Testing, Testing, Testing     637 Summary     638   Chapter 14   Distributing Packages     639 About Queries     639 Creating Collections     641 Static Collections     642 Dynamic Collections     649 Subcollections     657 Using Distribution Points    666 Standard Distribution Points     667 Protected Distribution Points     672 Branch Distribution Points     674 Advertised Programs Client Agent     677 Creating Advertisements     678 Forefront Advertisement     679 OpsMgr Advertisement     686 Distributing Adobe Reader as a Virtual Application in ConfigMgr R2     692 Troubleshooting ConfigMgr Software Distribution Issues     702 Start Simple     702 Checking Status     702 Summary     703   Chapter 15   Patch Management     705 Planning Your Software Updates Strategy     706 Software Update Options in Microsoft Products     708 The Windows Update Agent     708 The SMS Inventory Tool for Microsoft Updates     708 Standalone WSUS     709 Configuration Manager 2007     709 Preparing for Software Updates     710 Software Updates Prerequisites     710 Creating Software Update Points     712 Synchronization Process     718 Agent Configuration     719 Group Policy Settings     721 Software Updates Process     722 Putting It All Together–A Quick-Start Example     727 Update Repository     728 Update Lists     731 Deployment Templates     733 Update Deployments     736 Deployment Packages     738 Creating and Managing Deployments     740 A Recommended Approach     740 A Few Best Practices     743 Maintenance Windows     744 SMS 2003 Clients     747 Native Mode and Software Updates     749 Using Wake On LAN Capability     751 WOL Prerequisites     751 Two Types of WOL     752 Configuring WOL     753 Using WOL     754 Using NAP to Protect Your Network     754 NAP Prerequisites     755 Agent Settings     755 System Health     756 Client Compliance     758 Remediation     760 Troubleshooting Software Updates     760 Monitoring Software Updates     761 WSUS and SUP     762 Downloading Updates     762 Client Update Scanning and Deployment     763 Summary     764   Chapter 16   Desired Configuration Management     765 Configuring Desired Configuration Management     767 Configurations     769 Configuration Items     769 Configuration Baselines     772 Creating and Modifying Configurations     777 Console Authoring     777 External Authoring     797 Authoring with CP Studio     798 DCM Strategies     800 Reporting     801 On-demand Results     802 Alerting     802 Remediation     803 Troubleshooting     805 Summary     808   Chapter 17   Configuration Manager Queries     809 Viewing Queries and Query Results     809 Creating Queries     811 The Query Language     811 Objects, Classes, and Attributes     812 ConfigMgr Query Builder     814 Criterion Type, Operators, and Values     819 Advanced Queries     821 Example: Querying for Systems with a Hardware Scan in the Last 30 Days     823 Example: Querying for Systems Discovered Since Midnight     823 Relationships, Operations, and Joins     824 Querying Discovery Data     824 Querying Inventory Data     825 Using Query Results     826 Exporting Query Results to a Text File     826 Importing and Exporting Queries Between Sites     827 Creating a Collection Based on Query Results     827 Status Message Queries     828 Summary     830   Chapter 18   Reporting     831 ConfigMgr Classic Reports Versus SQL Reporting Services     832 Reporting Configuration     834 Configuring the Reporting Point for Classic Reporting     835 Configuring the Reporting Services Point for SRS Reporting     837 Copying ConfigMgr Classic Reports to SQL Reporting Services     839 Report Categories     842 Console Reporting Links     844 Relational Database Concepts     844 Available Reports and Use Cases     847 Reporting on Inventory and Discovery Data     848 Reporting on Sites     856 Reporting on Configuration Manager Operations     857 Client Status Reporting     865 Asset Intelligence     868 Reporting on Application Compatibility     873 Dashboards     875 Customizing Configuration Manager Reports     876 Customizing Report Layout and Display     878 Customizing Report Data Selection     879 Reporting on Custom Data     884 Creating New Reports     894 Creating Classic Reports     894 Creating SQL Reporting Services Reports     896 Creating SQL Reporting Services Subscriptions     898 Troubleshooting     900 Summary     902   Chapter 19   Operating System Deployment     903 Tools Overview     904 Sysprep     904 User State Migration Tool     905 Microsoft Deployment Toolkit     905 Windows Automated Installation Kit     906 ImageX     906 System Image Manager     907 Windows PE     907 What Works Best for You     908 OSD Scenarios     908 Imaging Goals     909 Hardware Considerations     913 Site Systems     915 Distribution Points     916 PXE Service Point     918 State Migration Point     921 Boot Images     922 PXE Booting     922 Removable Media     922 Using a Distribution Point     924 Incorporating Windows PE     925 Computer Associations     925 Recovery     926 Unknown Computer Support     928 Operating System Install Packages and Image Packages     930 Automated Image Creation and Capture     931 Manual Image Creation     935 Image Deployment     937 User State Migration     940 Task Sequences     942 Variables     943 Task Conditions and Grouping     944 Tasks     947 Custom Commands     960 Task Sequence Targeting     960 Change Control and Portability     962 Customizing Task Sequences     963 Tips and Techniques     963 Confirm Packages Are Available     964 Control PXE Network Boots     964 Don’t Add Unnecessary Windows XP Drivers     964 Conflicting Hardware IDs     965 Test Task Sequences     965 Beware the Überbug     965 Test Thoroughly     966 Drivers     966 Drivers in the Image     969 Drivers After the Image     970 Post Deployment Tasks      971 ConfigMgr Software Deployment     971 Group Policy     971 Troubleshooting     972 Operating System Deployment Home Page     972 Check Advertisement Status     972 The Smsts.log File     972 Status Reports     973 Command Line Support     974 Native Mode     974 Upgrading from SMS 2003     976 Summary     977   Part IV: Administering Configuration Manager 2007   Chapter 20   Security and Delegation in Configuration Manager 2007     981 Basic Security Concepts     983 Securing Administrative Access to Configuration Manager     987 Administrative Access at the Operating System Level     989 Administrative Access Within Configuration Manager     996 Security for Remote Administration     1003 Auditing Configuration Manager Administration     1003 SQL Server Administrative Security     1003 Securing the Configuration Manager Infrastructure    1004 Building Security into Your Hierarchy     1004 Securing Site Systems     1007 Securing Configuration Manager Communications     1015 Securing Configuration Manager Accounts     1019 Securing Service Dependencies for Configuration Manager     1026 Securing Configuration Manager Reporting     1027 Securing Configuration Manager Operations     1029 Best Practices for Configuration Manager Administration     1029 Operational Security for Software Distribution     1030 Operational Security for Operating System Deployment     1032 Operational Security for Remote Tools Administration     1032 Operational Security for Configuration Manager Inventory     1033 Operational Security for Mobile Device Management     1034 Summary     1035   Chapter 21   Backup, Recovery, and Maintenance     1037 Site and SQL Server Backups     1037 Backing Up ConfigMgr     1037 Restoring ConfigMgr Backups     1041 Using Back Up and Restore to Migrate to New Environments     1048 Site Maintenance     1049 Site Maintenance Tasks     1049 Data Discovery Record (DDR) Retention     1055 Obsolete Records     1060 Database Maintenance     1062 Making the Status Message System Work for You     1065 Maintaining Status Data     1070 Status Filter Rules     1070 Monitoring Configuration Manager with Operations Manager     1073 Services and Descriptions     1073 Summary     1075   Part V: Appendixes   Appendix A   Configuration Manager Log Files     1079 Related Documentation     1079 Enabling Logging     1080 Debug and Verbose Logging     1080 Using ConfigMgr Service Manager     1080 SQL Logging     1081 NAL Logging     1081 Reporting Point Logging     1081 ConfigMgr Setup Logs     1082 Client Log Files     1082 Site Server Log Files     1084 Backup Log Files     1086 Management Point Log Files     1086 Admin User Interface Log Files     1087 Mobile Device Log Files     1087 Mobile Device Management Log Files     1087 Mobile Device Management Client Logs     1088 OSD Log Files     1089 Multicast for OSD Log Files     1091 Network Access Protection Log Files     1092 Desired Configuration Management Log Files     1093 Wake On LAN Log Files     1094 Software Updates Log Files     1094 Software Updates Site Server Log Files     1094 Software Updates Client Computer Log Files     1095 WSUS Server Log Files     1096 Windows Update Agent Log File     1097 Out of Band Management Log Files     1097 Out of Band Service Point Log Files     1097 Out of Band Management Console Log File     1098 Out of Band Management Computer Log File     1098   Appendix B   Reference URLs 1099 General Resources     1099 More Specific Information     1103 Blogs     1107 The System Center Family     1109 Public Forums     1110 Free Utilities     1111 Other Utilities     1113   Index    1115  

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Author Information

Kerrie Meyler, MVP, is the lead author of Microsoft Operations Manager 2005 Unleashed and System Center Operations Manager 2007 Unleashed (Sams Publishing). She is an independent consultant and trainer with over 15 years of Information Technology experience. Kerrie was responsible for evangelizing SMS while a Sr. Technology Specialist at Microsoft, and has presented on System Center technologies at TechEd and MMS.   Byron Holt, an IT professional for over 15 years, has been a lead SMS and Configuration Manager engineer for several Global 5000 corporations and was part of the Active Directory and Enterprise Manageability support teams while working at Microsoft. Byron’s experience includes software development, security architecture, and systems management. Byron currently works for McAfee, in the security engineering team.   Greg Ramsey, Configuration Manager MVP, has worked with SMS and desktop deployment since 1998. He currently works for Dell, Inc., as a ConfigMgr administrator, and previously was a sergeant in the United States Marine Corps. Greg is a columnist for myITforum.com, cofounder of the Ohio SMS User Group and Central Texas Systems Management User Group, and creator of SMSView. Greg previously coauthored SMS 2003 Recipes: A Problem-Solution Approach (Apress, 2006).   About the Contributors   Jason Sandys, a Senior Consultant at Catapult Systems, has over 10 years of experience in development and systems management. Jason concentrates on implementing and supporting Microsoft-centric solutions for a wide variety of customers, focusing primarily on Configuration Manager and Operations Manager. Jason presented at MMS and TechEd in 2009 on ConfigMgr native mode.   Cameron Fuller, MVP, is a Managing Consultant for Catapult Systems, an IT consulting company and Microsoft Gold Certified Partner. He focuses on management solutions, with 15 years of infrastructure experience. Cameron is the coauthor of Microsoft Operations Manager 2005 Unleashed and System Center Operations Manager 2007 Unleashed.   Anthony Puca, MVP, is a Senior Solution Architect for EMC, a Global System Integrator and Gold Certified Partner focused on information infrastructure. Anthony concentrates on management technologies, and presents frequently on System Center management technologies.   Peter Zerger, MVP, is a consulting partner with AKOS Technology Services. He has 10 years of experience in the IT industry. Pete is webmaster of System Center Central (http:// systemcentercentral.com), a popular community site focusing on the Microsoft System Center suite.   Jannes Alink, ConfigMgr consultant, works at Inovativ, a European consultancy with a dedicated focus on the System Center family. Jannes began as a support engineer and now consults in infrastructure management with System Center, with a primary focus on SMS 2003 and Configuration Manager 2007.  

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