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Full Product Details

Author:   Huub Ruël (Universidad de Lima, Peru) ,  Dr. Angelique Lombarts (Universidad de Lima, Peru)
Publisher:   Emerald Publishing Limited
Imprint:   Emerald Publishing Limited
Volume:   24
Weight:   0.473kg
ISBN:  

9781839092664

ISBN 10:   1839092661
Pages:   216
Publication Date:   20 November 2020
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Section 1. HOSPITALITY AND EXPERIENCES Introduction; Hubb Ruël and Angelique Lombarts  Chapter 1. Critical Discourse Analysis of Airbnb Reviews: Exploring Value Co-Creation; Levi van der Heijden and Tanya Bondarouk  Chapter 2. Smart Resident-driven City Hospitality: An Explorative Study about how smart principles can create long-term value for the communities of the city center; Youree Park and Karoline Wiegerink  Chapter 3. The Hospitable Patient Journey in a Dutch Cancer Clinic; Angelique Lombarts  Section 2. TALENTS AND WORKFORCES IN THE HOSPITALITY SECTOR  Chapter 4. A Qualitative Exploration of Sustainable Talent Management of Hospitality Interns Career Intentions based on their Pre-post and present Practical Placement Experiences.; Vicky Teeuwisse and David Branno Chapter 5. The Role of Organizational culture types on person-organization fit and organizational alienation levels of hotel; Yurdanur Yumuk and Hülya Kurgan  Section 3. TECHNOLOGY AND SUSTAINABILITY   Chapter 6 Making it Happen – A Strategy for Learners with Disabilities. Full Inclusiveness as an Innovation Agent; Karl Russel and Anja Hellenschmidt  Chapter 7. Conformity of hospitality services to SDGs related to accessibility and technology; Nil Sonuḉ  Chapter 8. Understanding corporate responsibility in the hospitality – a view based on the strategy-as-practices; Arjan van Rheede and Andriew Lim  Chapter 9. Business Process Management Approach in the Hospitality Industry; Jan Han, Martin Petricek, and Stephan Chalupa  Chapter 10. Sustainable development goals in hospitality management; Aldo Alvarez-Risco, Alfredo Estrada-Merino, and Ricardo Perez-Luyo  Chapter 11. A case study on the impact of artificial intelligence on a hospitality company; Myriam Bounatirou and Andriew Lim

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Author Information

Dr. Huub Ruël is professor of Global Talent Management & International Business at Hotelschool The Hague, The Netherlands and research affiliate at the University of Twente. Dr. Angelique Lombarts is Professor in Hospitality, Happiness & Care at Hotelschool The Hague, The Netherlands.

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