Overview

This textbook presents a structured exploration of the integral processes and strategies that underpin effective supply chain and operations management. Emphasizing practical knowledge, it delves into the fundamental components of sourcing, operations, and logistics, highlighting their interconnected roles in delivering goods and services efficiently. The revised first edition features minor corrections throughout.

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Scott Dellana is a professor in the Department of Marketing and Supply Chain Management at East Carolina University. He holds a B.S. in civil engineering from the University of Pittsburgh and M.S. and Ph.D. degrees in engineering management from Missouri University of Science and Technology. Ying Liao is an associate professor in the Department of Marketing and Supply Chain Management at East Carolina University. She holds a B.S. in mechanical engineering from Tsinghua University, China, an M.S. in manufacturing engineering from the University of Toledo, and a Ph.D. in manufacturing management from the University of Toledo. John F. Kros is the Vincent K. McMahon Distinguished Professor of Marketing and Supply Chain Management at East Carolina University. He holds a Bachelor of Business Administration from the University of Texas at Austin, an M.B.A. from Santa Clara University, and a Ph.D. in systems engineering from the University of Virginia.

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