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9781472472014

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"""The author validates what I have come to understand about most companies with respect to vendor management policies and practices, i.e. they are broadly substandard. This book offers a hard, candid look at why companies and vendors have not been more proactive about due diligence, and why plug-and-play SCM tools, while often impressive at creating efficiency and reporting capabilities, do not supplant the role of proper ethics, governance and communication in optimizing the vendor management relationship. The author serves as an educator as he defines for us what constitutes vendor management best practices and demonstrates how synergy in the vendor management process flow impacts profitability. CEOs, CFOs, IT auditors, and IT consultancies will gain tremendous insight from the author's observations and recommendations that translate well toward improving vendor management performance for company and vendor."" - Andrew J. Tabone, Principal & Managing Consultant, AJT - IT Talent & Vendor Management Advisory Group, LLC"

'The author validates what I have come to understand about most companies with respect to vendor management policies and practices, i.e. they are broadly substandard. This book offers a hard, candid look at why companies and vendors have not been more proactive about due diligence, and why plug-and-play SCM tools, while often impressive at creating efficiency and reporting capabilities, do not supplant the role of proper ethics, governance and communication in optimizing the vendor management relationship. The author serves as an educator as he defines for us what constitutes vendor management best practices and demonstrates how synergy in the vendor management process flow impacts profitability. CEOs, CFOs, IT auditors, and IT consultancies will gain tremendous insight from the author's observations and recommendations that translate well toward improving vendor management performance for company and vendor.' Andrew J. Tabone, Principal & Managing Consultant, AJT - IT Talent & Vendor Management Advisory Group, LLC

Author Information

Supply chain vendor compliance has been a central focus in the career of author Norman Katz since 1993. His career roles as a Programmer, Programmer Analyst, Business Systems Analyst, and Information Technology Manager from 1985 through 1995 provided significant background in the core supply chain technologies of Enterprise Resource Management (ERP) systems, Electronic Data Interchange (EDI), and barcode labelling and scanning applications, and also in business operations across a variety of industries. In 1996 Norman decided to chart his own course and founded Katzscan specializing in supply chain technologies and operational performance, vendor compliance, information insights, supply chain risk management, and supply chain fraud detection and reduction. Norman is also the author of Detecting and Reducing Supply Chain Fraud (Gower, 2012).

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